> Solving Problems > Paper Gets Jammed > Preventing Paper Jams

Preventing Paper Jams

Check the following if paper jams occur frequently.

  • Place the printer on a flat surface and operate in the recommended environmental conditions.

    Environmental Specifications

  • Use the paper supported by this printer.

    Available Paper and Capacities

  • Follow paper handling precautions.

    Paper Handling Precautions

  • Load paper in the correct direction, and slide the edge guide against the edge of the paper.

    Loading Paper

  • Do not load more than the maximum number of sheets specified for paper.

  • Load one sheet of paper at a time if you have loaded several sheets of paper.

  • Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

    List of Paper Types

  • Insert the front paper feeder completely while you are not using it. If it is not inserted completely, paper may get jammed when the printer feeds paper from the rear paper feeder.