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Printed Characters Are Incorrect or Garbled

One of the following situations may be the cause.

The USB cable is not connected correctly.

Solutions

Connect the USB cable securely to the printer and the computer.

There is a job waiting to be printed.

Solutions

Cancel any paused print jobs.

The computer has been manually put into Hibernate or Sleep mode while printing.

Solutions

Do not put the computer manually into Hibernate or Sleep mode while printing. Pages of garbled text may be printed the next time you start the computer.