> Solving Problems > Paper Gets Jammed

Paper Gets Jammed

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. The LCD screen displays an animation that shows you how to remove jammed paper.

Caution:

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

Important:

Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Note:

When removing jammed paper from the inside of the printer, pull out the front paper feeder so that you can easily remove the jammed paper.