A Message is Displayed on the LCD Screen

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

Enter the correct IP address or default gateway. Contact the person who setup the network for assistance.

Ink is low.

You can continue printing until you are prompted to replace the ink cartridges. However, note that the printer cannot print if any of the ink cartridges is expended. Prepare new cartridges as soon as possible.

Ink cartridge(s) are low. Print job may not print completely.

Select Continue printing or Replace before printing.

When you select Continue printing, the printer may stop printing indicating that it is time to replace the ink cartridge. In this case, follow the solutions below.

• When printing fails and paper is ejected

  Select No, cancel printing, and then replace the cartridge. If you select Replace now, printing continues after you replace the cartridge and more paper is wasted.

• When paper is not ejected

  Select Replace now, and then replace the cartridge. Printing is resumed after you replace the cartridge, but the color may differ slightly. To avoid this, select No, cancel printing.

You need to replace Ink Cartridge(s).

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when you are prompted to do so.

Replacing Ink Cartridge

To use cloud services, update the root certificate from the Epson Web Config utility.

Run Web Config, and then update the root certificate.

Running Web Config on a Web Browser

Printer error. Turn the power off and on again. If the problem persists, contact Epson Support.

Do the following.

1. Open the printer cover and remove any paper or protective material inside the printer. Insert the front paper feeder completely.

Paper Gets Jammed

2. Close the printer cover and turn the power off and on again.

If the error message is still displayed after turning the power off and on again, contact Epson support.

Where to Get Help

Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

Recovery Mode

Update Firmware

The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.