A Message is Displayed on the LCD Screen

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

Enter the correct IP address or default gateway. Contact the person who setup the network for assistance.

Ink is low.

You can continue printing until you are prompted to replace the ink cartridges. However, note that the printer cannot print if any of the ink cartridges is expended. Prepare new cartridges as soon as possible.

Ink cartridge(s) are low. Print job may not print completely.

Select Continue printing or Replace before printing.

When you select Continue printing, the printer stops printing indicating that it is time to replace the ink cartridge. In this case, Select Replace now, and then replace the cartridge. Printing is resumed after you replace the cartridge, but the color may differ slightly. To avoid this, select No, cancel printing.

You need to replace Ink Cartridge(s).

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when you are prompted to do so.

Replacing Ink Cartridge

To use cloud services, update the root certificate from the Epson Web Config utility.

Run Web Config, and then update the root certificate.

Running Web Config on a Web Browser

The printer's Ink Pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support.

If it reached the end, borderless printing becomes unavailable. Printing with border is available.

Contact Epson or an authorised Epson service provider to replace the ink pad. It is not a user-serviceable part.

Tap OK to resume printing.

Where to Get Help

The printer's Ink Pad has reached the end of its service life. It is not a user-replaceable part. Please contact Epson support.

Cannot run borderless printing until the part is replaced. Printing with border is available.

Contact Epson or an authorised Epson service provider to replace the ink pad. It is not a user-serviceable part.

You cannot perform borderless printing until the part is replaced. You can still print with borders. However, if you use it as it is, the printing speed on glossy paper may be reduced.

Where to Get Help

The ink pad has reached the end of its service life. It is not a user-replaceable part. Please contact Epson support. If you use it as is, printing speed on XX may slow down.

Printer error. Turn the power off and on again. If the problem persists, contact Epson Support.

Do the following.

1. Open the printer cover and remove any paper or protective material inside the printer. Insert the front paper feeder completely.

Paper Gets Jammed

2. Close the printer cover and turn the power off and on again.

If the error message is still displayed after turning the power off and on again, contact Epson support.

Where to Get Help

Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

Have you loaded the following paper in the XX?

Change the print settings or load paper that matches the print settings in the paper source displayed on the LCD screen, and then change the paper settings.

If you do not want to display this message from the next time, select > General Settings > Printer Settings > Error Notice, and then set Paper Mismatch to Off.

Recovery Mode

Update Firmware

The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.