Solutions If You Cannot Connect by Ethernet

Try the following solutions.

• Check that the hub is turned on.

• Restart the hub (consider other users who may be using the network). Wait for approximately one minute after restarting the hub, and then check the connection again.

• Check that the Ethernet cable is connected securely. If the connection status light is off, check the light status by connecting to another port or changing the Ethernet cable. If this does not solve the problem, replace the hub.

• Restart the scanner. The order in which the scanner and the hub are turned on may cause a temporary connection error. Wait for approximately one minute after restarting the scanner, and then check the connection again.

• If there is an IP address conflict, the network connection may become unstable or unavailable. Check the IP address for each device and assign unique IP addresses.

• When using Ethernet, the scanner and the hub may not be able to connect if their connection modes do not match. See the following for details of available mode combinations.

  		Hub
  		Auto	1000Base-T Full Duplex	1000Base-T Half Duplex	100Base-TX Full Duplex	100Base-TX Half Duplex	10Base-TX Full Duplex	10Base-TX Half Duplex
  Scanner	Auto	✓	✓	✓	–	✓	–	✓
  	100Base-TX Full Duplex	–	–	–	✓	–	–	–
  	100Base-TX Half Duplex	✓	–	–	–	✓	–	–
  	10Base-TX Full Duplex	–	–	–	–	–	✓	–
  	10Base-TX Half Duplex	✓	–	–	–	–	–	✓