WF-2110 Series

User's Guide

> Solving Problems > Checking Lights and Printer Status

Checking Lights and Printer Status

Lights on the control panel indicates the status of the printer.

Normal Status

: On : On

Light

Status

The printer is connected to a wireless (Wi-Fi) network or Ethernet

If the printer is connected to Wi-Fi and a wired LAN at the same time, the wired LAN connection takes priority.

The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.

The printer is connected by USB.
Error Status

When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.

: On

: Flashing slowly

/ : Flashing fast

Light

Status

Solutions

Wi-Fi connection error has occurred.

Press the button to clear the error and try again.

No paper is loaded or more than one sheet has been fed at a time.

Load paper and press the button.

A paper jam has occurred.

Remove the paper and press the button.

An ink cartridge is expended or there is insufficient ink in the cartridge to charge the ink.

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace with a new ink cartridge.

An ink cartridge is not installed.

Install the ink cartridge.

An ink cartridge has not been recognized.

Press the ink cartridge down firmly.

An unsupported ink cartridge has been installed.

Install an ink cartridge that is supported by this printer.

You cannot use the cartridges that came with your printer for replacement.

Power cleaning cannot be performed because an ink cartridge is nearly expended.

Press the button to clear the error. To perform power cleaning, replace with a new ink cartridge.

An ink cartridge is nearly expended.

You can print until the light turns on.

Prepare a new ink cartridge. You can check the ink levels from the computer.

  • The printer was not turned off correctly.*

  • Because the printer was turned off while operating, the nozzles may have dried and clogged.

* The power was turned off with a power strip or breaker, the plug was pulled out of the outlet, or an electrical failure occurred.

  • After clearing the error by pressing the button, we recommend performing a nozzle check.

  • To turn off the printer, make sure you press the button.

Flashing simultaneously:

An ink pad is nearing or at the end of its service life.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad *1. It is not a user-serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the button to continue printing. The lights stop flashing for the time being, however, they will continue to flash at regular intervals until the ink pad is replaced.

Flashing simultaneously:

Power cleaning cannot be performed because an ink pad is nearing the end of its service life.

Press the button to clear the error. To perform power cleaning, the ink pad needs to be replaced. Contact Epson support.

Flashing alternately:

A borderless printing ink pad is nearing or at the end of its service life.

The borderless printing ink pad need to be replaced.

Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad *2. It is not a user-serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the button to continue printing. The lights stop flashing for the time being, however, they will continue to flash at regular intervals until the ink pad is replaced.

Borderless printing is not available, but printing with a border is available.

The printer has started in recovery mode because the firmware update failed.

Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.

A printer error has occurred.

Remove any paper inside the printer. Turn the power off and on again.

If the error continues to occur after turning the power off and on again, contact Epson support.

*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

*2 In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print using the borderless print option. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.