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Contents
Guide to This Manual
Back
Guide to This Manual
Introduction to the Manuals
Guide to Web Movie Manuals
About This Manual
Back
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Instructions
Back
Important Instructions
Safety Instructions
Back
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Back
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the LCD Screen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Back
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Part Names and Functions
Back
Part Names and Functions
Front
Inside
Rear
Guide to the Control Panel
Back
Guide to the Control Panel
Control Panel
Home Screen Configuration
Back
Home Screen Configuration
Guide to the Network Icon
Loading Paper
Back
Loading Paper
Paper Handling Precautions
Paper Size and Type Settings
Back
Paper Size and Type Settings
List of Paper Types
Loading Papers
Back
Loading Papers
Loading Paper in the Rear Paper Feeder
Loading Various Paper
Back
Loading Various Paper
Loading Envelopes
Loading Pre-punched Paper
Loading Long Papers
Placing Originals
Back
Placing Originals
Originals that are not Supported by the ADF
Placing Originals on the ADF
Placing Originals on the Scanner Glass
Printing
Back
Printing
Printing Documents
Back
Printing Documents
Printing from a Computer
Back
Printing from a Computer
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Back
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing Documents from Smart Devices
Back
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Back
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Photos
Back
Printing Photos
Printing Photos from a Computer
Printing Web Pages
Back
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Copying
Back
Copying
Copying in Color or Monochrome
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying ID card
Copying Without Margins
More Menu Options for Copying
Scanning
Back
Scanning
Available Scanning Methods
Scanning Originals to a Computer
Scanning Using WSD
Back
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Faxing
Back
Faxing
Before Using Fax Features
Back
Before Using Fax Features
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Back
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Back
Making Settings for the Printer's Fax Features According to Use
Making Settings for a PBX Phone System
Making Settings When You Connect a Phone Device
Back
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)
Making Settings for Blocking Junk Faxes
Making Settings to Send and Receive Faxes on a Computer
Making Contacts Available
Back
Making Contacts Available
Registering or Editing Contacts
Registering or Editing Grouped Contacts
Registering Contacts on a Computer
Back
Registering Contacts on a Computer
Destination Setting Items
Registering Destinations as a Group
Overview of this Printer's Fax Features
Back
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Back
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Back
Various Ways of Sending Faxes
Sending Faxes Dialing from the External Phone Device
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Sending Many Pages of a Monochrome Document (Direct Send)
Sending Faxes in Monochrome at a Specified Time of the Day (Send Fax Later)
Receiving Faxes on the Printer
Back
Receiving Faxes on the Printer
Receiving Incoming Faxes
Back
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Back
Receiving Faxes by Making a Phone Call
Receiving Faxes by Polling (Polling Receive)
Menu Options for Faxing
Back
Menu Options for Faxing
Fax
Scan Settings
Fax Send Settings
More
Contacts Manager
Using Other Faxing Features
Back
Using Other Faxing Features
Printing Fax Report Manually
Sending a Fax from a Computer
Back
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Back
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Back
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Back
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Maintaining the Printer
Back
Maintaining the Printer
Checking the Status of Consumables
Improving Print, Copy, Scan, and Fax Quality
Back
Improving Print, Copy, Scan, and Fax Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
In These Situations
Back
In These Situations
When Replacing a Computer
Saving Power
Disabling your Wi-Fi Connection
Installing the Applications Separately
Back
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Re-Setting the Network Connection
Back
Re-Setting the Network Connection
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
Making Wi-Fi Settings from the Control Panel
Back
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Checking the Printer's Network Connection Status (Network Connection Report)
Messages and Solutions on the Network Connection Report
Back
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
Back
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Adding or Changing the Printer's Connection
Back
Adding or Changing the Printer's Connection
To Set Up a Printer on Multiple Computers
Changing the Connection from Wi-Fi to USB
Setting a Static IP Address for the Printer
Transporting and Storing the Printer
Solving Problems
Back
Solving Problems
Cannot Print, Scan, or Fax
Back
Cannot Print, Scan, or Fax
Problem Solving
The Application or Printer Driver do not Work Properly
Back
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
Cannot Scan Even Though a Connection has been Correctly Established
The Printer Cannot Connect by USB
The Printer Cannot Connect to the Network
Back
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
Cannot Send or Receive Faxes
Back
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Receive Faxes
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Received Faxes Are Not Printed
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Paper Does Not Feed Properly
Back
Paper Does Not Feed Properly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper is Ejected During Printing
Original Does Not Feed in the ADF
Printing, Copying, Scanning, and Faxing Quality is Poor
Back
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Back
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Colored Banding Appears at Intervals of Approximately 2.5 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
Colors in the Printout Differ from Those on the Display
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Back
Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
Colored Banding Appears at Intervals of Approximately 2.5 cm
Blurry Copies, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Copied Photos are Sticky
Cannot Copy Without Margins
Edges of the Image are Cropped During Borderless Copying
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Scanned Image Problems
Back
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
The Text or Image Scanned from the ADF is Squeezed or Stretched
The Quality of the Sent Fax is Poor
Back
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
Back
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
Cannot Select Paper Type or Paper Source in Printer Driver
An Error Code is Displayed on the LCD Screen
Paper Gets Jammed
Back
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Replace the Ink Cartridges
Back
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Replacing Ink Cartridges
Continue Printing Temporarily without Replacing Ink Cartridges
Back
Continue Printing Temporarily without Replacing Ink Cartridges
Temporarily Printing with Black Ink
Back
Temporarily Printing with Black Ink
Continue Printing Temporarily with Only Black Ink (Windows)
Continue Printing Temporarily with Only Black Ink (Mac OS)
Continue Printing to Conserve Black Ink (for Windows Only)
It is Time to Replace the Maintenance Box
Back
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Cannot Operate the Printer as Expected
Back
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Back
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Back
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Cannot Make Calls on the Connected Telephone
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Cannot Solve Problem
Back
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Product Information
Back
Product Information
Paper Information
Back
Paper Information
Available Paper and Capacities
Back
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for Borderless Printing
Back
Paper for Borderless Printing
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Back
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Back
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Software Information
Back
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Back
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
Back
Settings Menu List
Supply Status
Maintenance
Printer Setup
Network Settings
Epson Connect Services
Contacts Manager
Fax Settings
Back
Fax Settings
Check Fax Connection
Fax Setting Wizard
Basic Settings Menu
Receive Settings Menu
Report Settings Menu
Security Settings Menu
User Default Settings Menu
Print Status Sheet
Print Counter
Customer Research
Restore Default Settings
Firmware Update
Product Specifications
Back
Product Specifications
Printer Specifications
Back
Printer Specifications
Printable Area
Back
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications
Interface Specifications
Network Specifications
Back
Network Specifications
Wi-Fi Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Back
Environmental Specifications
Environmental Specifications for Ink Cartridges
System Requirements
Regulatory Information
Back
Regulatory Information
Standards and Approvals
Back
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
Restrictions on Copying
Where to Get Help
Back
Where to Get Help
Technical Support Web Site
Contacting Epson Support
Back
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
WF-2930 Series WF-2910 Series
User's Guide
Search
Product Information
Guide to This Manual
Important Instructions
Part Names and Functions
Guide to the Control Panel
Loading Paper
Placing Originals
Printing
Copying
Scanning
Faxing
Maintaining the Printer
In These Situations
Solving Problems
Product Information
Where to Get Help
Introduction to the Manuals
Guide to Web Movie Manuals
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the LCD Screen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Front
Inside
Rear
Control Panel
Home Screen Configuration
Guide to the Network Icon
Paper Handling Precautions
Paper Size and Type Settings
List of Paper Types
Loading Papers
Loading Paper in the Rear Paper Feeder
Loading Various Paper
Loading Envelopes
Loading Pre-punched Paper
Loading Long Papers
Originals that are not Supported by the ADF
Placing Originals on the ADF
Placing Originals on the Scanner Glass
Printing Documents
Printing from a Computer
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Photos
Printing Photos from a Computer
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Copying in Color or Monochrome
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying ID card
Copying Without Margins
More Menu Options for Copying
Available Scanning Methods
Scanning Originals to a Computer
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Before Using Fax Features
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Making Settings for a PBX Phone System
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)
Making Settings for Blocking Junk Faxes
Making Settings to Send and Receive Faxes on a Computer
Making Contacts Available
Registering or Editing Contacts
Registering or Editing Grouped Contacts
Registering Contacts on a Computer
Destination Setting Items
Registering Destinations as a Group
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Sending Faxes Dialing from the External Phone Device
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Sending Many Pages of a Monochrome Document (Direct Send)
Sending Faxes in Monochrome at a Specified Time of the Day (Send Fax Later)
Receiving Faxes on the Printer
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Receiving Faxes by Polling (Polling Receive)
Menu Options for Faxing
Fax
Scan Settings
Fax Send Settings
More
Contacts Manager
Using Other Faxing Features
Printing Fax Report Manually
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Checking the Status of Consumables
Improving Print, Copy, Scan, and Fax Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
When Replacing a Computer
Saving Power
Disabling your Wi-Fi Connection
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Re-Setting the Network Connection
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Checking the Printer's Network Connection Status (Network Connection Report)
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Adding or Changing the Printer's Connection
To Set Up a Printer on Multiple Computers
Changing the Connection from Wi-Fi to USB
Setting a Static IP Address for the Printer
Transporting and Storing the Printer
Cannot Print, Scan, or Fax
Problem Solving
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
Cannot Scan Even Though a Connection has been Correctly Established
The Printer Cannot Connect by USB
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Receive Faxes
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Received Faxes Are Not Printed
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Paper Does Not Feed Properly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper is Ejected During Printing
Original Does Not Feed in the ADF
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Colored Banding Appears at Intervals of Approximately 2.5 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
Colors in the Printout Differ from Those on the Display
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
Colored Banding Appears at Intervals of Approximately 2.5 cm
Blurry Copies, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Copied Photos are Sticky
Cannot Copy Without Margins
Edges of the Image are Cropped During Borderless Copying
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
The Text or Image Scanned from the ADF is Squeezed or Stretched
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
Cannot Select Paper Type or Paper Source in Printer Driver
An Error Code is Displayed on the LCD Screen
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Replacing Ink Cartridges
Continue Printing Temporarily without Replacing Ink Cartridges
Temporarily Printing with Black Ink
Continue Printing Temporarily with Only Black Ink (Windows)
Continue Printing Temporarily with Only Black Ink (Mac OS)
Continue Printing to Conserve Black Ink (for Windows Only)
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Cannot Make Calls on the Connected Telephone
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for Borderless Printing
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
Supply Status
Maintenance
Printer Setup
Network Settings
Epson Connect Services
Contacts Manager
Fax Settings
Check Fax Connection
Fax Setting Wizard
Basic Settings Menu
Receive Settings Menu
Report Settings Menu
Security Settings Menu
User Default Settings Menu
Print Status Sheet
Print Counter
Customer Research
Restore Default Settings
Firmware Update
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications
Interface Specifications
Network Specifications
Wi-Fi Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Cartridges
System Requirements
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
Restrictions on Copying
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Help for Users in Australia
Help for Users in New Zealand
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Interface Specifications
Interface Specifications
For Computer
Hi-Speed USB
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USB 3.0 cables are not supported.
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Product Information
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for Borderless Printing
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
Supply Status
Maintenance
Printer Setup
Network Settings
Epson Connect Services
Contacts Manager
Fax Settings
Check Fax Connection
Fax Setting Wizard
Basic Settings Menu
Receive Settings Menu
Report Settings Menu
Security Settings Menu
User Default Settings Menu
Print Status Sheet
Print Counter
Customer Research
Restore Default Settings
Firmware Update
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications
Interface Specifications
Network Specifications
Wi-Fi Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Cartridges
System Requirements
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
Restrictions on Copying