WF-2930 Series WF-2910 Series

User's Guide

> Solving Problems > Cannot Print, Scan, or Fax > Cannot Send or Receive Faxes > Faxes Are Sent at the Wrong Size

Faxes Are Sent at the Wrong Size

The following causes can be considered.

The originals are not placed correctly.

Solutions

  • Make sure the original is placed correctly against the alignment marks.

  • If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

There is dust or dirt on the originals or the scanner glass.

Solutions

Remove any dust or dirt that adheres to the originals, and clean the scanner glass.