> Solving Problems > Cannot Print, Scan, or Fax > Cannot Send or Receive Faxes > Cannot Send Faxes to a Specific Recipient

Cannot Send Faxes to a Specific Recipient

The following causes can be considered.

The recipient's machine takes a long time to answer.

Solutions

If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax. The is used to enter pauses. A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.

The Fax Speed setting registered in the contact list is wrong.

Solutions

Select Settings > Contacts Manager > Edit, and then select the recipient from the contact list. Follow the on-screen instructions, and then set Communication Mode to Slow(9,600bps).