> Solving Problems > Paper Gets Jammed > Preventing Paper Jams

Preventing Paper Jams

Check the following if paper jams occur frequently.

  • Place the printer on a flat surface and use it in the recommended environment.

    Environmental Specifications

  • Use paper supported by this printer.

    Available Paper and Capacities

  • Follow paper handling precautions.

    Paper Handling Precautions

  • Load paper in the correct direction, and slide the edge guides against the edges of the paper.

    Loading Paper

  • Do not load more than the maximum number of sheets specified for paper.

  • If a paper jam occurs when you load several sheets of paper, load one sheet at the time.

  • Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

    List of Paper Types