The Image Quality of the Sent Fax is Poor

One of the following situations may be the cause.

The resolution setting is too low.

Solutions

If you do not know the performance of the sender’s fax machine, select the following settings before sending a fax.

  • Select Fax > Fax Settings and then set the Resolution setting to set the highest quality image.

  • Select Fax > Fax Settings and then enable Direct Send.

    Note that if you set Resolution to Photo but you send the fax without enabling Direct Send, the fax may be sent at a lower resolution.

Image Quality of Sent Faxes does not Improve After Trying the Solutions Above

Solutions

If you cannot solve the problem, contact your printer administrator. For printer administrators, see the following section to troubleshoot fax problems.

The Quality of the Sent or Received Fax is Poor