> Solving Problems > Cannot Operate the Printer as Expected > Cannot Save Data to a Memory Device

Cannot Save Data to a Memory Device

One of the following situations may be the cause.

The setting to save to a memory device has not been set.

Solutions

Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings on the home screen. Select the item you want to change, and then select Create a folder to save fax data from Save to Memory Device. You cannot use the external memory unless you set this setting.

The memory device is write-protected.

Solutions

Disable write protection on the memory device.

There is not enough free space on the memory device.

Solutions

Delete unnecessary data or insert another memory device.