If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Settings > General Settings > Network Settings > Advanced > TCP/IP on the printer’s control panel, and then check the IP address and the subnet mask assigned to the printer.
Restart the wireless router or reset the network settings for the printer.
If the printer network settings are incorrect, reconfigure the printer network settings according to the network environment.