WF-C879R Series

User's Guide

> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor > The Image Quality of the Sent Fax is Poor

The Image Quality of the Sent Fax is Poor

The following causes can be considered.

The Original Type setting is wrong.

Solutions

Select Fax > Fax Settings > Scan Settings > Original Type, and then change the setting. When the original you are sending contains text and images, set this to Photo.

The resolution is set to low.

Solutions

If you do not know the performance of the sender’s fax machine, set the following before sending a fax.

  • Select Fax > Fax Settings and then make the Resolution setting to set the highest quality image.

  • Select Fax > Fax Settings and then enable Direct Send.

    Note that if you set Resolution to Super Fine or Ultra Fine but you send the fax without enabling Direct Send, the fax may be sent at a lower resolution.

ECM setting is disabled.

Solutions

Select Settings > General Settings > Fax Settings > Basic Settings and enable the ECM setting on the control panel. This may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be slower than when ECM is disabled.