A Message is Displayed on the LCD Screen

Printer error. Turn the power off and on again. If the problem persists, contact Epson Support.

• Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support.

• When the following error codes are displayed, check the paper for the maximum number of sheets that can be loaded in each paper source.

  000181, 000184, 000201, 000204, 000221, 000224

Printer error. Contact Epson Support. Non-printing features are available.

The printer may be damaged. Contact Epson support or an authorised Epson service provider to request repairs. However, non-printing features such as scanning are available.

Printer error. For details, see your documentation.

The printer may be damaged. Contact Epson support or an authorised Epson service provider to request repairs.

Paper out in XX. Load paper. Paper Size: XX/Paper Type: XX

Load paper, and then insert the paper cassette all the way.

Too many paper cassette units are installed. Turn the power off and uninstall the extra units. See your documentation for details.

You can install up to three paper cassette units. For other paper cassette units, uninstall them by following the reverse steps to installation.

Unsupported Paper Cassette Units have been installed. Turn the power off and uninstall. For details, see your documentation.

Unsupported paper cassette units have been installed. Uninstall them by following the reverse steps to installation.

Cannot print because XX is out of order. You can print from another cassette.

Turn the power off and on again, and then reinsert the paper cassette. If the error message is still displayed, contact Epson support or an authorised Epson service provider to request repairs.

Maintenance Roller in XX is nearing the end of its service life.

The maintenance rollers need to be replaced periodically. Paper is not fed correctly from the paper cassette when it is time for replacement. Prepare new maintenance rollers.

Maintenance Roller in XX is at the end of its service life. Replace it and reset the maintenance roller counter.

Replace the maintenance rollers. After replacing the rollers, tap Settings > Maintenance > Maintenance Roller Information > Reset Maintenance Roller Counter, and then select the paper cassette for which you replaced the maintenance rollers.

You need to replace Ink Supply Unit(s).

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink supply unit when your printer indicates it is time to replace the ink supply unit. Replace to new ink supply units.

Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

No dial tone is detected.

This problem might be resolved by tapping Settings > General Settings > Fax Settings > Basic Settings > Line Type, and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure.

If the error message is still displayed, set the Dial Tone Detection settings to disabled. However, disabling this feature may drop the first digit of a fax number and send the fax to the wrong number.

Failed to receive faxes because the fax data capacity is full. Touch the Job/Status at the bottom of the Home Screen for details.

Received faxes may accumulate without being processed due to the following reasons.

• Cannot print because a printer error has occurred.

  Clear the printer error. To check the details and solutions to the error, press the button and then tap Printer Status.

• Cannot save in the computer or the memory device.

  To check whether or not received faxes have been saved, press the button and then tap Job Status. To save received faxes, turn on the computer or connect a memory device to the printer.

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

Enter the correct IP address or default gateway. Contact your network administrator for assistance.

To use cloud services, update the root certificate from the Epson Web Config utility.

Run Web Config, and then update the root certificate.

Check that the printer driver is installed on the computer and that the port settings for the printer are correct.

Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.

Recovery Mode

Update Firmware

The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.