WF-C879R Series

User's Guide

> Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning > Cannot Start Scanning from Windows > Checking the Connection Status

Checking the Connection Status

Use EPSON Status Monitor 3 to check the connection status for the computer and the printer.

You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website.

  1. Access the printer driver.

    • Windows 10/Windows Server 2019/Windows Server 2016
      Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences
    • Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
      Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences
    • Windows 7/Windows Server 2008 R2
      Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer and select Printing preferences.

  2. Click the Maintenance tab.

  3. Click EPSON Status Monitor 3.

When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer.

Check the following if a connection has not been established.