Check the following before you start using the fax features.
The printer and the phone line, and (if it is being used) the phone machine are connected correctly
Fax basic settings (Fax Setting Wizard) is complete
Other necessary Fax Settings are complete
Connecting the Printer to a Phone Line
Making the Printer Ready to Send and Receive Faxes
Making Settings for the Printer's Fax Features According to Use
Fax Settings (Fax-Capable Printers Only)
Setting a Shared Network Folder
See the following for information on adding optional faxes to the printer.
Fax Board (Super G3/G3 Multi Fax Board)
If your organization has a printer administrator, contact your administrator to check the status or conditions of the connection and settings.