WF-C879R Series

User's Guide

> Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed or Eject Correctly > Several Sheets of Paper are Fed at a Time

Several Sheets of Paper are Fed at a Time

The following causes can be considered.

The installation location is inappropriate.

Solutions

Place the printer on a flat surface and operate in the recommended environmental conditions.

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

The paper is moist or damp.

Solutions

Load new paper.

Static electricity is causing sheets of paper to stick to each other.

Solutions

Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time.

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

The paper settings on the printer are incorrect.

Solutions

Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

Paper slips when paper dust adheres to the roller.

Solutions

Clean the roller.

Multiple sheets of paper feed at the same time during manual 2-sided printing.

Solutions

Remove any paper that is loaded in the paper source before you reload the paper.