When the printouts are smeared or scuffed, clean the roller inside.
Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
Load A3-size plain paper in the paper source that you want to clean.
Select Settings on the home screen.
Select Maintenance > Paper Guide Cleaning.
Select the paper source, and then follow the on-screen instructions to clean the paper path.
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared, clean the other paper sources.