XP-2200 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Scanned Image Problems > Cannot Scan the Correct Area

Cannot Scan the Correct Area

The originals are not placed correctly.

Solutions

  • Make sure the original is placed correctly against the alignment marks.

  • If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

There is dust or dirt on the scanner glass.

Solutions

Remove any trash or dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning range expands to include it.

When scanning multiple originals using Epson ScanSmart, there is not enough of a gap between the originals.

Solutions

When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 in.) between the originals.