> Maintaining the Printer > Improving Print Quality > Cleaning the Paper Path > Cleaning the Paper Path for Ink Smears

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scuffed, clean the roller inside.

Important:
  • Be careful to keep water away from the electronic components.

  • Do not spray the inside of the product with lubricants.

  • Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed.

  • Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

  1. Load A4-size plain paper in the paper cassette 2.

  2. Pull out the output tray. .

  3. Press the button to feed and eject the paper.

  4. Repeat the above procedure until the paper is not smeared with ink.

    If the paper still gets dirty with ink even after cleaning several times, go to next step.

  5. Turn off the printer by pressing the button.

  6. Unplug the power cord, and then disconnect the power cord.

  7. Slidel out the output tray.

  8. Gently wipe the two white rollers using a soft, moist cloth.

  9. Connect the power cord.