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Checking Lights and Printer Status

Lights on the control panel indicates the status of the printer.

Normal Status

: On : On

Light

Status

The printer is connected to a wireless (Wi-Fi) network or Ethernet

If the printer is connected to Wi-Fi and a wired LAN at the same time, the wired LAN connection takes priority.

The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.

The printer is connected by USB.

Error Status

When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.

: On

: Flashing slowly

: Flashing fast

Light	Status	Solutions
	The printer cover is open.	Close the printer cover.
	The output tray is not extended.	Completely extend the output tray.
	No paper is loaded or more than one sheet has been fed at a time.	Load paper in paper cassette 1 or 2, and then press the button.
	You can print from the rear paper feed slot.	Load a single sheet of paper, and then press the button.
	You can insert the disc tray.	Load the disc tray, and then press the button.
	The disc tray is not inserted correctly.	Check the direction and the front/rear of the disc tray, load it again, and then press the button.
	The paper is not loaded correctly in the rear paper feed slot or a paper jam has occurred.	Remove the jammed paper. Load a single sheet of paper correctly in the rear paper feed slot, and then press the button.
	Print data has been sent from unsupported printer driver.	Press the button to stop printing.
	The paper size you loaded does not support 2-sided printing.	Load the correct paper size, and then press the button.
	Paper is ejected as it is too far inside the rear paper feed slot.	Load paper correctly in the rear paper feed slot, and then press the button.
	No disc is loaded, or an unsupported disc is loaded.	Load a disc correctly, and then press the button.
	A paper jam has occurred.	Remove the jammed paper, and then press the button.
	An ink cartridge is expended or there is insufficient ink in the cartridge to charge the ink.	Replace with a new ink cartridge. Replacing Ink Cartridges (When Ink Light is On or Flashing)
	An ink cartridge is not installed.
	The ink cartridge is not recognized, even when you install a new ink cartridge.	Install the ink cartridge again.
	Power cleaning cannot be performed because an ink cartridge is nearly expended.	Press the button to clear the error. To perform power cleaning, replace with a new ink cartridge. See the following to replace the ink cartridge right now. Replacing Ink Cartridges (When Ink Light is On or Flashing)
	An ink cartridge is nearly expended. You can print until the light turns on.	Prepare a new ink cartridge. You can check the ink levels from the computer. See the following to replace the ink cartridge right now. Replacing Ink Cartridges (When Ink Light is On or Flashing)
	Flashing simultaneously: An ink pad is nearing or at the end of their service life.	The ink pad needs to be replaced. Contact Epson or an authorized Epson service provider to replace the ink pad*. It is not a user-serviceable part. When a message saying that you can continue printing is displayed on the computer, press the button to continue printing. The error indicator lights stop flashing for the time being, however, they will continue to flash at regular intervals until the ink pad is replaced.
	Flashing simultaneously: Power cleaning cannot be performed because an ink pad is nearing the end of its service life.	Press the button to clear the error. To perform power cleaning, the ink pad needs to be replaced. Contact Epson support.
	An unsupported device is connected to the external interface USB port.	Connect a device, such as a digital camera that supports PictBridge, to the external interface USB port.
	A USB hub is connected to the external interface USB port.	The external interface USB port does not support USB hubs. Connect a USB cable directly.
	The device connected to the external interface USB port is not responding.	Connect device, such as a digital camera that supports PictBridge, to the external interface USB port. Check that the connected device is operating normally, such as the battery power.
	A USB cable is connected to the external interface USB port when connecting PictBridge over a network.	Remove the USB cable from the external interface USB port.
	An error has occurred when connecting to a Wi-Fi network.	Note the following points to set up a Wi-Fi network again. Set the Wi-Fi access point to Wi-Fi setup mode. Shorten the distance between the Wi-Fi access point and the printer to within 3 meters, and then try again.
	A security error occurred when connecting to a Wi-Fi network.	Another Wi-Fi network device may be connecting to the Wi-Fi network at the same time. Try again later.
	A printer error has occurred.	Turn off the printer, check that there is no paper jammed inside the printer, and then turn it back on. If the error is not cleared, contact Epson support.
	The firmware update failed (recovery mode).	Follow the steps below to try to update the firmware again. 1. Connect the computer to the printer with a USB cable. 2. Visit your local Epson website to download the latest firmware and start installing. See the instructions on the download page for more details.

* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

XP-65 Series

User's Guide

Checking Lights and Printer Status