XP-65 Series

User's Guide

> Solving Problems > Cannot Print > Paper Does Not Feed Properly > Points to Check

Points to Check

Check the following items, and then try the solutions according to the problems.

The installation location is inappropriate.

Solutions

Place the printer on a flat surface and operate in the recommended environmental conditions.

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets specified for the paper.

Paper slips when paper dust adheres to the roller.

Solutions

If the paper you have been using until now does not feed properly, paper dust may have adhered to the roller. Clean the roller.

Cannot feed paper used for the first time.

Solutions

Commercially available paper may not be fed correctly depending on the characteristics of the paper. Try printing by changing the method for loading paper in the order of paper cassette 1, paper cassette 2, and rear paper feed slot.