XP-970 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor > Images or Photos are Printed in Unexpected Colors

Images or Photos are Printed in Unexpected Colors

The following causes can be considered.

The print head nozzles may be clogged.

Solutions

Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

Color correction has been applied.

Solutions

When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the setting.

  • Control Panel

    Change the Enhance setting from Auto to People, Night Scene, or Landscape. If changing the setting does not work, turn off PhotoEnhance by selecting Enhance Off.

  • Windows printer driver

    On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option. If changing the setting does not work, use any color correction method other than PhotoEnhance in Color Management.