> Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Paper Path for Ink Smears

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scuffed, clean the roller inside.


Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

  1. Select Maintenance on the home screen.

  2. Select Paper Guide Cleaning.

  3. Follow the on-screen instructions to clean the paper path.

  4. Repeat the above procedure until the paper is not smeared with ink.

    If the paper still gets dirty with ink even after cleaning several times, go to next step.

  5. Turn off the printer by pressing the button.

  6. Unplug the power cord, and then disconnect the power cord.

  7. Raise the control panel as far as it will go so that it is horizontal.

  8. Slidel out the output tray.

  9. Gently wipe the two white rollers using a soft, moist cloth.

  10. Connect the power cord.