XP-970 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor > Colored Banding Appears at Intervals of Approximately 2.5 cm

Colored Banding Appears at Intervals of Approximately 2.5 cm

The following causes can be considered.

The paper type setting does not match the paper loaded.

Solutions

Select the appropriate paper type setting for the type of paper loaded in the printer.

The print quality is set to low.

Solutions

When printing on plain paper, print using a higher quality setting.

  • Control panel

    Select High as the Quality setting.

    Menu Options for Paper and Print Settings

  • Windows

    Select High from Quality on the printer driver's Main tab.

  • Mac OS

    Select Fine as Print Quality from the print dialog's Print Settings menu.

The print head position is out of alignment.

Solutions

Select the Maintenance > Print Head Alignment > Horizontal Alignment menu on the control panel to align the print head.