XP-970 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > Colored Banding Appears at Intervals of Approximately 2.5 cm

Colored Banding Appears at Intervals of Approximately 2.5 cm

The following causes can be considered.

The paper type setting does not match the paper loaded.

Solutions

Select the appropriate paper type setting for the type of paper loaded in the printer.

The print head position is out of alignment.

Solutions

Select the Maintenance > Print Head Alignment > Horizontal Alignment menu on the control panel to align the print head.

The print quality is set to low.

Solutions

When printing on plain paper, print using a higher quality setting.

Select Advanced Settings > Quality and then select High in each copy menu.