Checking and Cleaning the Print Head (Control Panel)

  1. Load two or more sheets of A4-size plain paper in the printer.

    Loading Paper in the Paper Cassette 2

  2. Select Maintenance on the home screen.

  3. Select Print Head Nozzle Check.

  4. Follow the on-screen instructions to print the nozzle check pattern.

  5. Check the printed pattern to see if the print head nozzles are clogged.

    • A:
      All lines are printed. Select . No further steps are needed.
    • B or close to B:
      Some nozzles are clogged. Select , and then select Cleaning on the next screen.
    • C or worse than C:
      If most lines are missing or not printed, this indicates most nozzles are clogged. Select , and then select Power Cleaning on the next screen.
  6. Follow the on-screen instructions to perform print head cleaning or Power Cleaning.

  7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

    Important:

    If print quality has not improved after repeating nozzle check and head cleaning 2 times, wait for at least 6 hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend turning off the printer using the button. If print quality has still not improved, run Power Cleaning.