XP-980 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor > Blurry Prints, Vertical Banding, or Misalignment

Blurry Prints, Vertical Banding, or Misalignment

One of the following situations may be the cause. Try the solutions in the order shown.

The print head is out of alignment.

Solutions

Align the print head using the Print Quality Adjustment feature.

The bidirectional printing setting is enabled.

Solutions

If print quality does not improve even after aligning the print head, disable the bidirectional setting.

During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. Disabling this setting may slow down printing speed but improve print quality.

  • Control panel

    Disable Bidirectional in Settings > Printer Settings.

  • Windows

    Clear Bidirectional Printing on the printer driver’s More Options tab.

  • Mac OS

    Select System Preferences (or System Settings) from the Apple menu > Printers & Scanners (or Print & Scan or Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Bidirectional Printing setting.