XP-980 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor > Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

One of the following situations may be the cause.

The paper type in the printer settings is incorrect.

Solutions

Make sure the paper type in the printer settings matches the actual paper type.

The print quality is set too low.

Solutions

When printing on plain paper, use a higher quality setting.

  • Control panel

    Select High as the Quality setting.

    Menu Options for Paper and Print Settings

  • Windows

    Select High from Quality on the printer driver's Main tab.

  • Mac OS

    Select Fine as Print Quality from the print dialog's Print Settings menu.

The print head is out of alignment.

Solutions

Align the print head using the Print Quality Adjustment feature.