XP-980 Series

User's Guide

> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

One of the following situations may be the cause.

The paper type in the printer settings is incorrect.

Solutions

Make sure the paper type in the printer settings matches the actual paper type.

The print quality is set too low.

Solutions

When copying on plain paper, use a higher quality setting.

Select Advanced Settings > Quality and then select High in each copy menu.

The print head is out of alignment.

Solutions

Align the print head using the Print Quality Adjustment feature.