Network Service and Software Information
Application for Scanning Documents and Images (Epson Scan 2)
Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Updating Software and Firmware (Epson Software Updater)
Application for Setting up the Device on a Network (EpsonNet Config)
Colored Banding Appears at Intervals of Approximately 2.5 cm
The Position, Size, or Margins of the Printout Are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Faxes can be received by a printer and saved in PDF format on a computer connected to the printer. Use the FAX Utility (application) to make settings.
For details on how to operate FAX Utility, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. If you do not know the password, contact your administrator.
Check if the FAX Utility and the printer's PC-FAX driver have been installed and the FAX Utility settings have been made before using this feature.
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
To receive faxes on a computer, the Receive Mode on the printer's control panel must be set to Auto. To make settings on the printer's control panel, select Settings > Fax Settings > Basic Settings > Receive Mode.
The computer set to receive faxes should always be on. Received documents are saved in the printer's memory temporarily before the documents are saved on the computer. If you turn off the computer, the printer's memory might become full as it cannot send the documents to the computer.
When received faxes have been temporarily saved to the printer's memory, the light turns on.
To read the received faxes, you need to install a PDF viewer such as Adobe Reader in the computer.