Cannot Print

Problem Solving

The Application or Printer Driver do not Work Properly

• Cannot Print Even Though a Connection has been Established (Windows)

• Printer Does Not Print While Using PostScript Printer Driver (Windows)

• Cannot Print Even Though a Connection has been Established (Mac OS)

• Printer Does Not Print While Using PostScript Printer Driver (Mac OS)

• Cannot Print Even Though a Connection has been Established (iOS)

Cannot Connect to the Printer

• Cannot Print Using a USB Connection

• Cannot Print Using a Network Connection

Paper Does Not Feed or Eject Correctly

• No Paper Feeds

• Paper Feeds at a Slant

• Several Sheets of Paper are Fed at a Time

• Cannot Eject Paper Alternately in Portrait and Landscape Orientation

Cannot Operate the Printer as Expected

• The Printer Does Not Turn On or Off

• Operations are Slow

• LCD Screen Gets Dark

• The Root Certificate Needs to be Updated

• Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

• Forgot Your Password

• Communication error occurs while using Epson Status Monitor.