> Solving Problems > Cannot Print > Paper Does Not Feed or Eject Correctly > Several Sheets of Paper are Fed at a Time

Several Sheets of Paper are Fed at a Time

The following causes can be considered.

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

The paper is loaded incorrectly.

Solutions

Load paper in the correct direction, and slide the edge guide against the edge of the paper.

Static electricity is causing sheets of paper to stick to each other.: Solutions

Fan the paper before loading. For special paper, load one sheet of paper at a time.

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets specified for the paper.

Paper cassette is not inserted correctly.: Solutions

Insert the standard paper cassette and optional paper cassette correctly. Make sure that the edge guide is in the correct position. After inserting the paper cassette, select Settings > Printer Status/Print > Print Status Sheet > Configuration Status Sheet to print the configuration status sheet, and then make sure that the paper cassette and paper size are recognized correctly.

The paper settings on the printer are incorrect.

Solutions

Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

The size of paper in the cassette does not match the setting on the paper size setting dial.: Solutions

Match size of paper in the cassette to the setting on the paper size setting dial.

The paper source setting is not correct.: Solutions

Select the correct paper source in the printer driver.

AL-M8250DN AL-M8150DN AL-M7150DN