You can configure settings to forward faxes to up to five destinations, email addresses, shared folders, your cloud accounts and/or another fax machine regardless of the sender or time.
Before you set up forwarding, add the forwarding destinations to the contacts list or the cloud destination list. See the table below for details.
|
Destination Type |
Contacts |
Cloud Destination List |
|---|---|---|
|
email address |
✔ |
– |
|
shared folder
|
✔ |
– |
|
cloud account |
– |
✔ |
|
another fax machine |
✔ |
– |
Configure the appropriate settings based on the forwarding destination type.
Syncing with Cloud Directory Services
Using Your Cloud Service as a Destination for Forwarding Faxes
Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.
As well as using the printer's control panel, you can use Web Config to configure settings for forwarding received faxes. Select the Fax tab > Save/Forward Settings > Unconditional Save/Forward, and then configure the forwarding destination settings in Fax Output.
You can also print and/or save received faxes at the same time. Configure the settings on the Fax Output screen mentioned above.
Select Settings on the printer's control panel, then select General Settings > Fax Settings.
Select Receive Settings > Save/Forward Settings > Unconditional Save/Forward.
When a message is displayed, check the content, and then tap OK.
Make settings for up to five forwarding destinations.

Select Forward.
Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead.
Select Destination > Add Entry, and then select forwarding destinations from the contacts list or the cloud destination list. You can specify up to five forwarding destinations.
To switch the lists, tap Cloud Destination List or Contacts.
Tap Close to finish selecting forwarding destinations, and then tap Close.
In Options When Forwarding Failed, select whether to print received documents or save them in the printer's Inbox when forwarding fails.
Tap OK.
When the Inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. The number of documents that have failed to be forwarded is displayed on the
on the home screen, in addition to other unprocessed jobs.
You can set the printer to send emails to people you want to notify about the results of forwarding faxes when the forwarding process is complete. As necessary, select Email Notifications, set the processes, and then select the destination to which you want to send notifications from the contacts list.
Select Close to complete the Unconditional Save/Forward Settings.
This completes making unconditional forwarding settings to receive faxes. You can set Common Settings as necessary. For details, see the explanation for Common Settings in the Save/Forward Settings menu.
If you have selected a shared folder on a network, an email address, or a cloud account as the forwarding destination, we recommend that you test if you can send an image to the destination.
Select Scan > To Email or Scan > To Network Folder/FTP from the printer's control panel, select the destination, and then start scanning.
If you have selected a cloud account, you can perform a test by forwarding an image that has been saved in a fax box to the destination. Select Fax Box from the printer's control panel, and select a fax box in which an image has been saved. Select Send/Save > Forward(Cloud), select the destination, and then start forwarding.