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Paper Jams when Using the Paper Guide

  • Remove the film before printing. This is especially effective when using the following types of paper.

    Paper types: A6 size, envelopes, paper with an aspect ratio similar to Legal size, paper with horizontal grain (verify whether “vertical grain” or “horizontal grain” is indicated on the packaging).

    See the following for information on how to remove the film.

    You can watch the procedure in a Web Video Manuals. Access the following website.

    https://support.epson.net/publist/vlink.php?code=VM00044

  • Try the following if paper jams occur during 2-sided printing.

    • Set the printer driver's Quality setting to High.

    • Change the print pattern or lower the printer driver's Print Density setting.