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Contents
Guide to This Manual
Back
Guide to This Manual
Introduction to the Manuals
About This Manual
Back
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Instructions
Back
Important Instructions
Important Safety Instructions
Back
Important Safety Instructions
Setting Up the Printer
Using the Printer
Handling the Consumable Products
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Notes on the Administrator Password
Back
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Disposing of European Printer Models
Part Names and Functions
Back
Part Names and Functions
Front
Rear
Options
Guide to the Control Panel
Back
Guide to the Control Panel
Turning the Power On and Off
Control Panel
Home Screen Configuration
Back
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Job/Status Screen Configuration
Back
Job/Status Screen Configuration
Reserve Job
Guide to the Job Icon
Entering Characters
Back
Entering Characters
Viewing Animations
Screen Displayed During Printing
Preparing the Printer and Making Initial Settings
Back
Preparing the Printer and Making Initial Settings
Summary of Preparing the printer and Making Initial Settings
Back
Summary of Preparing the printer and Making Initial Settings
Preparing the Printer
Protecting the Printer from Unauthorized Setting Changes
Configuring a Network Connection
Summary of the Necessary Preparations for Each Feature
Making Printer Settings
Back
Making Printer Settings
Setting from the Printer's Control Panel
Setting Using Web Config from a Computer
Setting Using Epson Device Admin from a Computer (Windows Only)
Installing Optional Items
Back
Installing Optional Items
Installing the Optional Additional Network Interface Board
Installing the Optional Wireless LAN Interface-P1
Installing the Optional Cassette Lock
Creating a Network Connection and Making Settings
Back
Creating a Network Connection and Making Settings
Changing the Administrator Password
Back
Changing the Administrator Password
Changing the Administrator Password from the Control Panel
Changing the Administrator Password from the Computer
Protecting Settings Using Panel Lock
Back
Protecting Settings Using Panel Lock
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Connecting the Printer to the Network
Back
Connecting the Printer to the Network
Before Making Network Connection
Back
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Back
Connecting to the Network from the Control Panel
Assigning the IP Address
Back
Assigning the IP Address
Setting the Proxy Server
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Back
Connecting to the Wireless LAN (Wi-Fi)
Note when Using a Wi-Fi 5 GHz Connection
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Selecting the Network Transmission Route (When Using an Additional Network)
Troubleshooting Network Connections
Back
Troubleshooting Network Connections
Printing a Network Connection Report
Cannot Connect to the Network
Troubleshooting the Additional Network Connections
Messages and Solutions on the Network Connection Report
Back
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Preparing and Setting Up the Printer According to Use
Back
Preparing and Setting Up the Printer According to Use
Setting Available Optional Items
Back
Setting Available Optional Items
Setting Available Optional Items - Windows
Setting Available Optional Items - Windows PostScript
Setting Available Optional Items - Mac OS
Setting Available Optional Items - Mac OS PostScript
Registering an Email Server
Back
Registering an Email Server
Checking an Email Server Connection
Back
Checking an Email Server Connection
Mail Server Connection Test References
Creating a Network Folder
Back
Creating a Network Folder
Using Microsoft Network Sharing
Solving Problems for a Shared Network Folder
Back
Solving Problems for a Shared Network Folder
Cannot Save Scanned Images to the Shared Folder
Back
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel when Scanning to a Network Folder
Saving the Scanned Images Takes a Long Time
Contacts Registration
Back
Contacts Registration
Contacts Configuration Comparison
Registering Destinations to Contacts
Back
Registering Destinations to Contacts
Registering a Destination to Contacts from Web Config
Back
Registering a Destination to Contacts from Web Config
Destination Setting Items
Registering a Destination to Contacts from the Printer's Control Panel
Registering Destinations as a Group
Back
Registering Destinations as a Group
Registering Destinations as a Group from Web Config
Registering Destinations as a Group from the Printer's Control Panel
Registering Destinations to Contacts (When Optional Fax Boards are Installed)
Back
Registering Destinations to Contacts (When Optional Fax Boards are Installed)
Registering a Recipient to the Contacts from Web Config (When Optional Fax Boards Installed)
Registering a Destination to Contacts from the Printer's Control Panel (When Optional Fax Boards are Installed)
Registering Destinations to Contacts (when Using IP Fax)
Back
Registering Destinations to Contacts (when Using IP Fax)
Registering a Destination to Contacts from Web Config (when Using IP Fax)
Registering a Destination to Contacts from the Printer's Control Panel (when Using IP Fax)
IP Fax Destination
Registering Frequently Used Contacts (Assign to Frequent Use)
Back
Registering Frequently Used Contacts (Assign to Frequent Use)
Registering Frequently Used Contacts from Web Config
Registering Frequently Used Contacts from Printer's Control Panel
Exporting and Importing Contacts
Back
Exporting and Importing Contacts
Exporting and Importing Contacts Using Web Config
Back
Exporting and Importing Contacts Using Web Config
Importing Contacts Using Web Config
Exporting Contacts Using Web Config
Exporting and Importing Contacts Using Epson Device Admin
Back
Exporting and Importing Contacts Using Epson Device Admin
Exporting Contacts Using Epson Device Admin
Importing Contacts Using Epson Device Admin
Settings to use Your Cloud Service as Forwarding Fax Destinations
Settings to Use Users Information on the LDAP Server as Destinations
Back
Settings to Use Users Information on the LDAP Server as Destinations
Selecting a Network that has the LDAP Server (When Using an Additional Network)
Configuring the LDAP Server
Back
Configuring the LDAP Server
LDAP Server Setting Items
Kerberos Settings
Configuring the LDAP Server Search Settings
Back
Configuring the LDAP Server Search Settings
LDAP Server Search Setting Items
Checking the LDAP Server Connection
Back
Checking the LDAP Server Connection
LDAP Server Connection Test References
Sending Faxes Using a Fax Server
Settings for Printing, Scanning, Copying and Faxing
Back
Settings for Printing, Scanning, Copying and Faxing
Initial Settings for Printing
Back
Initial Settings for Printing
Using the Print Functions
Back
Using the Print Functions
Printer Connection Types
Back
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Back
Print Settings for Server / Client Connection
Setting Up the Network Ports
Back
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Setting the Paper Source
Setting the Printout Destination When Using the Staple Finisher
Setting the Interface
Setting Errors
Setting Universal Print
Back
Setting Universal Print
Basic
PDL Print Configuration
Setting Up Universal Print (Microsoft)
Setting Up AirPrint
Preparing Scanning or Copying
Back
Preparing Scanning or Copying
Setting the Copy Output Destination When Using the Staple Finisher
Preparing to Scan
Back
Preparing to Scan
Preparing to Scan from the Control Panel
Back
Preparing to Scan from the Control Panel
Preparing to Scan to Network Folder/FTP Feature
Preparing to Scan to Email Feature
Preparing to Scan to Computer Feature
Preparing to Scan to Memory Device Feature
Preparing to Scan to Cloud Feature
Preparing to Scan to Storage Feature
Preparing to Scan to WSD Feature
To Send by Email
Using Document Capture Pro Server
Back
Using Document Capture Pro Server
Setting Server Mode
Scanning From a Computer
Back
Scanning From a Computer
Software to be installed
Confirming that Network Scan is Enabled
Making Fax Features Available (Fax-Capable Printers Only)
Back
Making Fax Features Available (Fax-Capable Printers Only)
Before Using Fax Features
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Back
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Back
Making Settings for the Printer's Fax Features According to Use
Settings for a PBX Phone System
Back
Settings for a PBX Phone System
Making Settings to Use the Access Code as it is when Dialing an External Line
Making Settings to Send Faxes Using External Access Code (#)
Making Settings When You Connect a Phone Device
Back
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone
Setting the Printout Destination when Receiving Faxes
Settings to Save and Forward Received Faxes
Back
Settings to Save and Forward Received Faxes
Saving Settings to Receive Faxes
Forwarding Settings to Receive Faxes
Settings to Save and Forward Received Faxes with Specific Conditions
Back
Settings to Save and Forward Received Faxes with Specific Conditions
Saving Settings to Receive Faxes with Specific Conditions
Forwarding Settings to Receive Faxes with Specific Conditions
Making Settings for Blocking Junk Faxes
Back
Making Settings for Blocking Junk Faxes
Behavior for Rejecting Faxes
Making Settings to Send and Receive Faxes on a Computer
Troubleshooting Fax Problems
Back
Troubleshooting Fax Problems
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Send Faxes (When Optional Fax Boards Installed)
Cannot Send Faxes (When IP Fax is Activated)
Cannot Receive Faxes
Cannot Receive Faxes (When Optional Fax Boards Installed)
Cannot Receive Faxes (When IP Fax is Activated)
Cannot Send Faxes at a Specified Time
Cannot Save Received Faxes to a Memory Device
Cannot Receive A3 Size Faxes
Received Faxes Are Not Printed
The Quality of the Sent or Received Fax is Poor
Cannot Make Calls on the Connected Telephone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Problems when Making Settings
Back
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Introduction of Advanced Features
Back
Introduction of Advanced Features
Overview of Advanced Features
Back
Overview of Advanced Features
List of Advanced Features
Registration for the License Key
Back
Registration for the License Key
Registering the License Key by Using Web Config (Individual Registration)
Registering the License Key by Using Epson Device Admin (Batch Registration)
Back
Registering the License Key by Using Epson Device Admin (Batch Registration)
Registering the printer's administrator password in Epson Device Admin
Creating the Configuration Template
Importing the License Key
Applying the Configuration Template
Erase Red Color
Back
Erase Red Color
Overview of Erase Red Color
Activating Erase Red Color (Registration for the License Key)
Using Erase Red Color
Print Sets
Back
Print Sets
Overview of Print Sets
Back
Overview of Print Sets
What is Print Sets?
Setting Copies and Sets
Finishing Types
Activating Print Sets (Registration for the License Key)
Using Print Sets
OCR Option
Back
OCR Option
Overview of OCR Option
Activating OCR Option (Registration for the License Key)
Using OCR Option
Recommended Resolutions when Using OCR Option
IP Fax
Back
IP Fax
Overview of IP Fax
Back
Overview of IP Fax
Sending and Receiving on an Intranet (Corporate Network)
Back
Sending and Receiving on an Intranet (Corporate Network)
Sending and Receiving Faxes Using IP Addresses and Host Names
Sending and Receiving Faxes Using a SIP Server
Sending and Receiving Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Making IP Fax Features Available
Back
Making IP Fax Features Available
Setting Up
Settings for Using IP Fax
Back
Settings for Using IP Fax
Set the Printer Individually Using Web Config
Back
Set the Printer Individually Using Web Config
Enabling Sending and Receiving IP Faxes on an Intranet (Intranet Settings)
Back
Enabling Sending and Receiving IP Faxes on an Intranet (Intranet Settings)
Setting Items for IP-FAX Settings > LAN Settings
Settings for IP Fax when Using VoIP Gateway
Back
Settings for IP Fax when Using VoIP Gateway
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Back
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Setting Items for IP-FAX Settings-VoIP Gateway Settings
Registering a VoIP Gateway
Priority Settings for VoIP Gateway
Back
Priority Settings for VoIP Gateway
Setting up Sending Conditions for VoIP Gateways
Setting up Priorities for VoIP Gateways
Batch Setting Using Epson Device Admin (Configuration Template)
Back
Batch Setting Using Epson Device Admin (Configuration Template)
Operation Flow of Epson Device Admin
Enabling Sending and Receiving IP Faxes on an Intranet (Intranet Settings)
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Back
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Setting Items for IP-FAX Settings > VoIP Gateway Settings
Registering a VoIP Gateway
Priority Settings for VoIP Gateway
Back
Priority Settings for VoIP Gateway
Setting up Sending Conditions for VoIP Gateways
Setting up Priorities for VoIP Gateways
Using IP Fax
Epson Print Admin Serverless
Back
Epson Print Admin Serverless
Overview of Epson Print Admin Serverless
Back
Overview of Epson Print Admin Serverless
About Authenticated Printing
About Scanning
Setting Up and Managing Epson Print Admin Serverless
Using Epson Print Admin Serverless
Loading Paper
Back
Loading Paper
Paper Handling Precautions
Paper Size and Type Settings
Back
Paper Size and Type Settings
List of Paper Type
List of Detected Paper Sizes
Loading Paper
Loading Various Paper
Back
Loading Various Paper
Loading Envelopes
Loading Pre-punched Paper
Loading Preprinted Paper (Printing on 1-Side)
Loading Preprinted Paper (Printing on 2-Sides)
Loading Long Papers
Outputting Paper from the Staple Finisher
Back
Outputting Paper from the Staple Finisher
Ejecting Documents Continuously
Placing Originals
Back
Placing Originals
Placing Originals
Detecting the Original Size Automatically
Originals that are not Supported by the ADF
Inserting and Removing a Memory Device
Back
Inserting and Removing a Memory Device
Inserting and Removing an External USB Device
Printing
Back
Printing
Printing Documents
Back
Printing Documents
Printing from a Computer - Windows
Back
Printing from a Computer - Windows
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Main Tab
Finishing Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Copy Before Printing Additional Copies
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Back
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Password-Protected Files
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing Using Saved Groups
Printing a Document Using the PostScript Printer Driver (Windows)
Back
Printing a Document Using the PostScript Printer Driver (Windows)
Menu Options for the PostScript Printer Driver
Back
Menu Options for the PostScript Printer Driver
Paper/Quality Tab
Layout Tab
Extended Settings Tab
Advanced Options
Printing from a Computer - Mac OS
Back
Printing from a Computer - Mac OS
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Color Options
Menu Options for Finishing
Menu Options for Paper Configuration
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing from the PostScript Printer Driver on Mac OS
Back
Printing from the PostScript Printer Driver on Mac OS
Menu Options for the PostScript Printer Driver
Back
Menu Options for the PostScript Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Paper Feed
Menu Options for Cover Page
Menu Options for Job Settings
Menu Options for Printer Features
Printing PDF Files from a Memory Device
Back
Printing PDF Files from a Memory Device
Basic Menu Options for PDF Settings
Advanced Menu Options for PDF Settings
Printing Documents from Smart Devices
Back
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Back
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing on Preprinted Paper
Back
Printing on Preprinted Paper
Printing on Preprinted Paper from a Computer (Windows)
Printing on Preprinted Paper from a Computer (Mac OS)
Printing Photos
Back
Printing Photos
Printing JPEG Files from a Memory Device
Back
Printing JPEG Files from a Memory Device
Basic Menu Options for JPEG Settings
Advanced Menu Options for JPEG Settings
Printing TIFF Files from a Memory Device
Back
Printing TIFF Files from a Memory Device
Basic Menu Options for TIFF Settings
Advanced Menu Options for TIFF Settings
Printing Web Pages
Back
Printing Web Pages
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Interrupting and Printing
Printing, Binding, and Sorting
Back
Printing, Binding, and Sorting
Printing Layouts for Bookbinding
Back
Printing Layouts for Bookbinding
Print Settings (Windows)
Print Settings (Mac OS)
Printing and then Bookbinding
Back
Printing and then Bookbinding
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Folding
Back
Printing and then Folding
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Stapling
Back
Printing and then Stapling
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Punching Holes
Back
Printing and then Punching Holes
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Alternately Rotating Each Set of Copies by 90 Degrees
Back
Printing by Alternately Rotating Each Set of Copies by 90 Degrees
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Offsetting Each Set of Copies
Back
Printing by Offsetting Each Set of Copies
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Inserting a Separator Sheet Between Copies
Printing by Separating Pages with Slip Sheets or Chapter Paper
Back
Printing by Separating Pages with Slip Sheets or Chapter Paper
Overview of Slip Sheet and Chapter Paper
Printing on One Side by Specifying the Pages and Multiple Paper Sources
Insert a Slip Sheet by Specifying the Page and Paper Source for Single-Sided Printing
Insert Slip Sheet and Print by Specifying the Page and Paper Source in the 2-Sided Printing Settings
Stacking Each Set of Copies by Sorting from a Memory Device
Printing from a Memory Device and Stapling
Printing from a Memory Device and Punching Holes
Copying
Back
Copying
Available Copying Methods
Back
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying in Page Order
Copying Originals Without Shadows or Punched Holes
Copying the Front and Back of an ID Card onto One Side of Paper
Copying Two Facing Pages onto Separate Sheets of Paper
Copying Bar Codes Clearly
Copying with Page Numbers
Copying by Creating Booklets or Sorting
Back
Copying by Creating Booklets or Sorting
Copying Originals for Creating Booklets
Copying and Creating Booklets Using Saddle Stitching or Folding
Copying and Folding
Copying and Stapling
Copying and Punching Holes
Stacking Each Set of Copies by Alternately Rotating 90 Degrees
Stacking Each Set of Copies by Offsetting
Inserting Slip Sheets into Copies
Erasing Red Characters when Copying
Copying Envelopes
Copying Using Group Print
Proof Copying
Interrupting and Copying
Basic Menu Options for Copying
Advanced Menu Options for Copying
Scanning
Back
Scanning
Available Scanning Methods
Back
Available Scanning Methods
Scanning Originals to a Network Folder
Back
Scanning Originals to a Network Folder
Destination Menu Options for Scanning to a Network Folder
Scanning Originals to an Email
Scanning Originals to a Computer
Scanning Originals to a Memory Device
Scanning Originals to the Cloud
Scanning Originals to Storage
Scanning Using WSD
Back
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Menu Options for Scanning
Faxing (Fax-Capable Printers Only)
Back
Faxing (Fax-Capable Printers Only)
Before Using Fax Features
Overview of this Printer's Fax Features
Back
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Status or Logs for Fax Jobs
Feature: Fax Box
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Back
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Back
Various Ways of Sending Faxes
Sending Faxes after Checking the Scanned Image
Sending Faxes After Confirming the Recipient's Status
Sending Faxes Dialing from the External Phone Device
Sending Faxes on Demand (Polling Send Box)
Sending Faxes on Demand (Bulletin Board Box)
Sending Many Pages of a Monochrome Document (Direct Send)
Sending a Fax Preferentially (Priority Send)
Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Sending a Fax with a Subaddress(SUB) and Password(SID)
Sending the Same Documents Multiple Times
Receiving Faxes on the Printer
Back
Receiving Faxes on the Printer
Receiving Incoming Faxes
Back
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Back
Receiving Faxes by Making a Phone Call
Receiving Faxes After Confirming the Sender's Status
Receiving Faxes by Polling (Polling Receive)
Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)
Saving and Forwarding Received Faxes
Viewing Received Faxes on the Printer's LCD Screen
Menu Options for Faxing
Back
Menu Options for Faxing
Enter Directly
Frequent
Back
Frequent
(Quick Dial):
(Recent):
Frequent contacts:
Quick Operation Button:
Recipient
Fax Settings
More
Menu Options for Fax Box
Back
Menu Options for Fax Box
Inbox/Confidential
Stored Documents:
Polling Send/Board
Back
Polling Send/Board
Polling Send:
Unregistered Bulletin Board:
Each Registered Bulletin Board
Checking the Status or Logs for Fax Jobs
Back
Checking the Status or Logs for Fax Jobs
Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
Checking Fax Jobs in Progress
Checking the Fax Job History
Reprinting Received Documents
Sending a Fax from a Computer
Back
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Back
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Back
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Back
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Expansion G3 Fax (Optional)
Back
Expansion G3 Fax (Optional)
Fax Board (Super G3/G3 Multi Fax Board)
Sending Faxes Using the Printer with Optional Fax Boards
Sending Faxes From a Computer Using an Optional Fax Board
Back
Sending Faxes From a Computer Using an Optional Fax Board
Sending Documents Created in an Application Using an Optional Fax Board (Windows)
Sending Documents Created in an Application Using an Optional Fax Board (Mac OS)
Checking the Status of the Lines (When Optional Fax Boards Installed)
IP Fax (Optional)
Back
IP Fax (Optional)
IP Fax Features
Sending IP Faxes Using the Printer
Checking the Fax Transmission Line
Using Storage
Back
Using Storage
Overview of the Storage Feature
Back
Overview of the Storage Feature
About Storage
Types of Folders
Guide to the Folder Screen
Back
Guide to the Folder Screen
Configuration of the Folder List Screen
Configuration of the File List Screen
Creating Folders
Saving Files to Storage
Back
Saving Files to Storage
Saving to Storage Original Data to be Copied
Saving Data on a Memory Device to Storage
Saving Documents from a Computer to Storage (Windows)
Saving Documents from a Computer to Storage (Mac OS)
Using the Files in Storage
Back
Using the Files in Storage
Printing Data from Storage
Printing from Storage by Creating a Booklet or Sorting
Back
Printing from Storage by Creating a Booklet or Sorting
Printing from Storage by Creating a Booklet or Folding
Printing from Storage by Folding
Printing with Stapling from Storage
Printing with Punch Holes from Storage
Stacking Each Set of Copies by Sorting from Storage
Saving Data in Storage to a Memory Device
Sending Files in Storage by Email
Saving Files in Storage to a Network Folder or Cloud Services (Backup)
Menu Options for Printing or Saving
Back
Menu Options for Printing or Saving
Menu Options for Print Settings
Back
Menu Options for Print Settings
Basic Settings
Advanced
Menu Options for Send/Save
Using Data Saved in Storage with Web Config
Managing Folders and Files
Back
Managing Folders and Files
Searching for Folders and Files
Deleting Files Stored in the Folder
Changing the Storage Period or Set to Never Delete
Deleting Folders
Restricting Shared Folder Operations
Printing Using Saved Settings (Print Sets)
Back
Printing Using Saved Settings (Print Sets)
Copying Using Saved Groups
Back
Copying Using Saved Groups
Saving Groups for Copying
Copying Using Saved Groups
Editing Groups for Copying Saved on the Printer
Deleting Groups for Copying Saved on the Printer
Printing Using Saved Groups (Storage)
Back
Printing Using Saved Groups (Storage)
Saving Groups for Storage
Printing Using Saved Groups (Storage)
Editing Groups for Storage Saved on the Printer
Deleting Groups for Storage Saved on the Printer
Printing Using Saved Groups (Computer) (Windows only)
Back
Printing Using Saved Groups (Computer) (Windows only)
Saving a Group for Printing from a Computer
Printing Using Saved Groups (Computer)
Editing Groups Saved to the Printer Driver
Deleting Groups Saved to the Printer Driver
Maintaining the Printer
Back
Maintaining the Printer
Checking the Consumables Status
Improving Print, Copy, Scan, and Fax Quality
Back
Improving Print, Copy, Scan, and Fax Quality
Running Adaptive Head Cleaning
Checking the Clogged Nozzles
Preventing nozzle clogging
Cleaning the Scanner Glass
Cleaning the ADF
In These Situations
Back
In These Situations
When Replacing a Computer
Installing or Uninstalling Applications Separately
Back
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Back
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Installing a PostScript Printer Driver
Back
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver - Windows
Installing a PostScript Printer Driver - Mac OS
Adding a Genuine Epson Printer (for Mac OS Only)
Uninstalling Applications
Back
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Making Settings for Connecting to the Computer
Checking the Printer's Network Connection Status (Network Connection Report)
Connecting Directly to the Printer (Wi-Fi Direct)
Back
Connecting Directly to the Printer (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
Connecting to Android Devices using Wi-Fi Direct
Connecting to Wi-Fi Direct by Entering the SSID and Password
Connecting to Computer Using Wi-Fi Direct
Changing the Connection from Wi-Fi to USB
Using a Printer with the Access Control Feature Enabled
Back
Using a Printer with the Access Control Feature Enabled
Logging on to the Printer from the Control Panel
Logging on to the Printer from a Computer
Registering a User Account on the Printer Driver (Windows)
Authenticating Users on Epson Scan 2 when Using Access Control
Moving and Transporting the Printer
Using the Manual Staple
Solving Problems
Back
Solving Problems
Problem Solving
Back
Problem Solving
Check the printer's error status.
Check the printer connection.
Check the printer settings.
Cannot Print, Copy, Scan, or Fax
Back
Cannot Print, Copy, Scan, or Fax
The Application or Printer Driver do not Work Properly
Back
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Printer Does Not Print While Using PostScript Printer Driver (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
Cannot Scan Even Though a Connection has been Correctly Established
The Printer Cannot Connect by USB
Cannot Copy
Cannot Send or Receive Faxes
Back
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Send Faxes (When Optional Fax Boards Installed)
Cannot Send Faxes (When IP Fax is Activated)
Cannot Receive Faxes
Cannot Receive Faxes (When Optional Fax Boards Installed)
Cannot Receive Faxes (When IP Fax is Activated)
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Cannot Save Received Faxes to a Memory Device
Cannot Receive A3 Size Faxes
Received Faxes Are Not Printed
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Paper Does Not Feed or Eject Correctly
Back
Paper Does Not Feed or Eject Correctly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper Does Not Eject Correctly
Original Does Not Feed in the ADF
Paper Does Not Feed from the Paper Cassette Units
Paper Does Not Feed from the High Capacity Tray
The Finisher Is Not Recognized
The Saddle Stitch Unit Is Not Recognized
Paper Is Not Ejected to the Finisher
Stapled Paper is Misaligned Vertically
Stapled Paper is Misaligned Horizontally
Stapled Paper is Misaligned (When Using the Inner Finisher)
Cannot Shift
Cannot Fold and Saddle Stitch
Inside of the Paper Folds when Making Trifolded Prints
Cannot Punch Correctly
Printing, Copying, Scanning, and Faxing Quality is Poor
Back
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Back
Print Quality is Poor
Printout is Scuffed, Color is Missing or Banding or Unexpected Colors Appear
Printout Differs from Normal Printing, Such as Scuffed Thin Lines and Faint Print Colors (When Printing Files Saved in Storage from a Computer)
Printout is Very Scuffed
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Images or Photos are Printed in Unexpected Colors
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
Mosaic-Like Patterns in the Prints
Unintentionally Printing on 2-Sides
Back
Unintentionally Printing on 2-Sides
The 2-sided printing setting is enabled.
Printer Does Not Print Correctly While Using PostScript Printer Driver
Print Quality Is Poor While Using PostScript Printer Driver
Copy Quality is Poor
Back
Copy Quality is Poor
Copies are Scuffed, Color is Missing or Banding or Unexpected Colors Appear
Blurry Copies, Vertical Banding, or Misalignment
Printout is Very Scuffed
Printout Comes Out as a Blank Sheet
Thin Lines Disappear When Copying
Paper Is Smeared or Scuffed
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
Copy - Red Color is not Completely Erased When Using the Erase Red Color Feature
Scanned Image Problems
Back
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Blurry Scans, Vertical Banding, or Misalignment
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Scan - Red color is not completely erased when using the Erase Red Color feature
Cannot Solve Problems in the Scanned Image
The Quality of the Sent Fax is Poor
Back
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
Back
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
A Message or Error Code is Displayed on the LCD Screen
Back
A Message or Error Code is Displayed on the LCD Screen
A Message is Displayed on the LCD Screen
Error Code is Displayed on the Status Menu
Paper Gets Jammed
Back
Paper Gets Jammed
Paper or Staples Get Jammed in the Finisher
Preventing Paper Jams
Access Point
It is Time to Replace Consumables and Maintenance Parts
Back
It is Time to Replace Consumables and Maintenance Parts
It is Time to Replace the Ink Cartridges
Back
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Replacing Ink Cartridge
It is Time to Replace the Maintenance Box
Back
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Locking the Front Cover
It is Time to Replace the Pickup Rollers
Back
It is Time to Replace the Pickup Rollers
Replacing Pickup Rollers for the Paper Cassette Unit
Replacing Pickup Rollers for the Paper Tray
Replacing Pickup Rollers for the ADF
Replacing the Staple Cartridge
Cannot Operate the Printer as Expected
Back
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Back
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Printer Turns Off During Use
Operations are Slow
Back
Operations are Slow
Printing Is Too Slow
Scanning Speed Is Slow
LCD Screen Gets Dark
Cannot Operate from the Control Panel
"x" is Displayed on the Screen and you Cannot Select Photos
Printing is Paused
Memory Device Is not Recognized
Cannot Save Data to a Memory Device
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
The Print Settings Menu is Not Displayed (Mac OS)
Slight Electric Shock when Touching the Printer
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Cannot Make Calls on the Connected Phone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Cannot Solve Problem After Trying All Solutions
Back
Cannot Solve Problem After Trying All Solutions
Cannot Solve Printing or Copying Problems
Product Information
Back
Product Information
Paper Information
Back
Paper Information
Available Paper and Capacities
Back
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Back
Commercially Available Paper
Available Paper Thickness
Paper for 2-Sided Printing
Back
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Back
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Pickup Rollers Code
Staple Cartridge Code
Information on Optional Items
Back
Information on Optional Items
Codes for Optional Items
Software Information
Back
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Back
Application for Printing from a Computer (Windows Printer Driver)
Guide to Windows Printer Driver
Application for Printing from a Computer (Mac OS Printer Driver)
Back
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application that can print PostScript Fonts (Windows PostScript Printer Driver)
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
Application that can print PCL Language (PCL Printer Driver)
Application for Scanning Documents(Document Capture Pro)
Back
Application for Scanning Documents(Document Capture Pro)
DCP Enhanced OCR
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Back
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Importing a Self-signed Certificate (Windows)
Importing a Self-signed Certificate (Mac OS)
Application for Updating Software and Firmware (Epson Software Updater)
Software for Managing Devices on the Network (Epson Device Admin)
Epson Authentication System (Epson Print Admin)
Back
Epson Authentication System (Epson Print Admin)
EPA Advanced Workflows
Settings Menu List
Back
Settings Menu List
General Settings
Back
General Settings
Basic Settings
Printer Settings
Network Settings
Network Settings (When Using an Additional Network)
Back
Network Settings (When Using an Additional Network)
Standard
Additional
Network Transmission Route:
LDAP Server:
Web Service Settings
Fax Settings (Fax-Capable Printers Only)
Back
Fax Settings (Fax-Capable Printers Only)
User Settings
Report Settings
Basic Settings
Security Settings
Send Settings
Check Fax Connection
Receive Settings :
Back
Receive Settings :
Save/Forward Settings
Back
Save/Forward Settings
Unconditional Save/Forward:
Conditional Save/Forward:
Common Settings:
Menu:
Print Settings
Fax Setting Wizard
Scan Settings
Storage Settings
System Administration
Print Counter
Supply Status
Maintenance
Language
Printer Status/Print
Contacts Manager
User Settings
Authentication System
Product Specifications
Back
Product Specifications
Printer Specifications
Back
Printer Specifications
Printable Area
Back
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications(Fax-capable Printers Only)
Using Port for the Printer
Interface Specifications
Network Specifications
Back
Network Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Function List when Using an Additional Network
PostScript Level 3 Compatibility
Supported Third Party Services
Memory Device Specifications
Supported Data Specifications
Dimensions
Electrical Specifications
Environmental Specifications
Back
Environmental Specifications
Environmental Specifications for Ink Cartridges
Installation Location and Space
System Requirements
Font Specifications
Back
Font Specifications
Available Fonts for PostScript
Available Fonts for PCL (URW)
List of Symbol Sets
Back
List of Symbol Sets
List of Symbol Sets for PCL 5
Epson BarCode Fonts (Windows Only)
Back
Epson BarCode Fonts (Windows Only)
Printing with Epson BarCode Fonts
Notes on inputting and formatting bar codes
Epson BarCode Fonts specifications
Back
Epson BarCode Fonts specifications
EPSON EAN-8
EPSON EAN-13
EPSON UPC-A
EPSON UPC-E
EPSON Code39
EPSON Code128
EPSON ITF
EPSON Codabar
EPSON EAN128
Storage Specifications
Option Specifications
Back
Option Specifications
Staple Finisher Specifications
Inner Finisher Specifications
Super G3/G3 Multi Fax Board Specifications
10/100/1000 Base-T,Ethernet Specifications
Inner Tray Specifications
High Capacity Tray Specification
Optional Dual Cassette Specification
Wireless LAN Interface Specifications
Back
Wireless LAN Interface Specifications
Table A
Table B
HDD Specification
Regulatory Information
Back
Regulatory Information
Standards and Approvals
Back
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
German Blue Angel
Restrictions on Copying
Administrator Information
Back
Administrator Information
Managing the Printer
Back
Managing the Printer
Checking Information for a Remote Printer
Managing the Network Connection
Back
Managing the Network Connection
Checking or Configuring Basic Network Settings
Back
Checking or Configuring Basic Network Settings
Network Setting Items
Wi-Fi
Configuring Wired LAN Settings
Configuring Wi-Fi Direct Settings
Configuring Email Notifications When Events Occur
Back
Configuring Email Notifications When Events Occur
Items for Email Notification
Setting the Control Panel
Controlling the Panel Operation
Back
Controlling the Panel Operation
Target Items for Lock Setting
Operating Display and Function Setting Individually
Back
Operating Display and Function Setting Individually
Items That Can Be Set Individually
Making Storage Settings
Back
Making Storage Settings
Storage Setting Items
Power Saving Settings During Inactivity
Setting the Sound
Settings to Erase HDD Data
Back
Settings to Erase HDD Data
Making Settings for Sequential Deletion
Formatting the Internal Hard Disc
Backing Up and Importing Printer Settings
Back
Backing Up and Importing Printer Settings
Export the settings
Import the settings
Updating the Firmware
Back
Updating the Firmware
Updating the Printer's Firmware using the Control Panel
Updating the Printer's Firmware Automatically
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Synchronizing the Date and Time with Time Server
Clearing Internal Memory Data
Manageing your Contacts
Controlling the Power Supply to the Printer Using Web Config
Restore Default Settings
Editing the Layout of the Home Screen
Operating the Control Panel Remotely Using Web Config
Product Security Settings
Back
Product Security Settings
Restricting Available Features
Back
Restricting Available Features
Creating the User Account
Back
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Restricting USB Connections and Use of External Memory
Making Settings for Password Encryption
Back
Making Settings for Password Encryption
Encrypting the Password
Restoring the Password Encryption Key
Using the Audit Log Feature
Setting a Password Policy
Restricting Access from Applications
Restricting File Operations from PDL
Changing the Administrator Password Using Web Config
Program Verification on Start Up
Configuring Domain Restrictions
Network Security Settings
Back
Network Security Settings
Controlling Using Protocols
Back
Controlling Using Protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
Back
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Back
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
Back
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
Back
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Configuring a Self-signed Certificate
Back
Configuring a Self-signed Certificate
Updating a Self-signed Certificate
Deleting a Self-signed Certificate for S/MIME
Configuring a CA Certificate
Back
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Back
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
Back
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Back
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Back
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Back
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
Back
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
S/MIME Settings
Back
S/MIME Settings
Configuring S/MIME Basic Settings
Back
Configuring S/MIME Basic Settings
S/MIME Setting Items
Configuring a Certificate for S/MIME
Importing the Encryption Certificate to the Email Destination
Network Security Issues
Back
Network Security Issues
Restoring the Security Settings
Back
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Back
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Back
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Using Epson Open Platform
Back
Using Epson Open Platform
Epson Open Platform Overview
Configuring Epson Open Platform
Validating of Epson Open Platform
Epson Remote Services Information
Where to Get Help
Back
Where to Get Help
Technical Support Web Site
Contacting Epson Support
Back
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
AM-C6000 Series/AM-C5000 Series/AM-C4000 Series
User's Guide
Search
Product Information
Guide to This Manual
Important Instructions
Part Names and Functions
Guide to the Control Panel
Preparing the Printer and Making Initial Settings
Introduction of Advanced Features
Loading Paper
Placing Originals
Inserting and Removing a Memory Device
Printing
Copying
Scanning
Faxing (Fax-Capable Printers Only)
Using Storage
Printing Using Saved Settings (Print Sets)
Maintaining the Printer
In These Situations
Solving Problems
Product Information
Administrator Information
Where to Get Help
Introduction to the Manuals
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Safety Instructions
Setting Up the Printer
Using the Printer
Handling the Consumable Products
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Disposing of European Printer Models
Front
Rear
Options
Turning the Power On and Off
Control Panel
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Job/Status Screen Configuration
Reserve Job
Guide to the Job Icon
Entering Characters
Viewing Animations
Screen Displayed During Printing
Summary of Preparing the printer and Making Initial Settings
Preparing the Printer
Protecting the Printer from Unauthorized Setting Changes
Configuring a Network Connection
Summary of the Necessary Preparations for Each Feature
Making Printer Settings
Setting from the Printer's Control Panel
Setting Using Web Config from a Computer
Setting Using Epson Device Admin from a Computer (Windows Only)
Installing Optional Items
Installing the Optional Additional Network Interface Board
Installing the Optional Wireless LAN Interface-P1
Installing the Optional Cassette Lock
Creating a Network Connection and Making Settings
Changing the Administrator Password
Changing the Administrator Password from the Control Panel
Changing the Administrator Password from the Computer
Protecting Settings Using Panel Lock
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Connecting the Printer to the Network
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Assigning the IP Address
Setting the Proxy Server
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Note when Using a Wi-Fi 5 GHz Connection
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Selecting the Network Transmission Route (When Using an Additional Network)
Troubleshooting Network Connections
Printing a Network Connection Report
Cannot Connect to the Network
Troubleshooting the Additional Network Connections
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Preparing and Setting Up the Printer According to Use
Setting Available Optional Items
Setting Available Optional Items - Windows
Setting Available Optional Items - Windows PostScript
Setting Available Optional Items - Mac OS
Setting Available Optional Items - Mac OS PostScript
Registering an Email Server
Checking an Email Server Connection
Mail Server Connection Test References
Creating a Network Folder
Using Microsoft Network Sharing
Solving Problems for a Shared Network Folder
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel when Scanning to a Network Folder
Saving the Scanned Images Takes a Long Time
Contacts Registration
Contacts Configuration Comparison
Registering Destinations to Contacts
Registering a Destination to Contacts from Web Config
Destination Setting Items
Registering a Destination to Contacts from the Printer's Control Panel
Registering Destinations as a Group
Registering Destinations as a Group from Web Config
Registering Destinations as a Group from the Printer's Control Panel
Registering Destinations to Contacts (When Optional Fax Boards are Installed)
Registering a Recipient to the Contacts from Web Config (When Optional Fax Boards Installed)
Registering a Destination to Contacts from the Printer's Control Panel (When Optional Fax Boards are Installed)
Registering Destinations to Contacts (when Using IP Fax)
Registering a Destination to Contacts from Web Config (when Using IP Fax)
Registering a Destination to Contacts from the Printer's Control Panel (when Using IP Fax)
IP Fax Destination
Registering Frequently Used Contacts (Assign to Frequent Use)
Registering Frequently Used Contacts from Web Config
Registering Frequently Used Contacts from Printer's Control Panel
Exporting and Importing Contacts
Exporting and Importing Contacts Using Web Config
Importing Contacts Using Web Config
Exporting Contacts Using Web Config
Exporting and Importing Contacts Using Epson Device Admin
Exporting Contacts Using Epson Device Admin
Importing Contacts Using Epson Device Admin
Settings to use Your Cloud Service as Forwarding Fax Destinations
Settings to Use Users Information on the LDAP Server as Destinations
Selecting a Network that has the LDAP Server (When Using an Additional Network)
Configuring the LDAP Server
LDAP Server Setting Items
Kerberos Settings
Configuring the LDAP Server Search Settings
LDAP Server Search Setting Items
Checking the LDAP Server Connection
LDAP Server Connection Test References
Sending Faxes Using a Fax Server
Settings for Printing, Scanning, Copying and Faxing
Initial Settings for Printing
Using the Print Functions
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Setting the Paper Source
Setting the Printout Destination When Using the Staple Finisher
Setting the Interface
Setting Errors
Setting Universal Print
Basic
PDL Print Configuration
Setting Up Universal Print (Microsoft)
Setting Up AirPrint
Preparing Scanning or Copying
Setting the Copy Output Destination When Using the Staple Finisher
Preparing to Scan
Preparing to Scan from the Control Panel
Preparing to Scan to Network Folder/FTP Feature
Preparing to Scan to Email Feature
Preparing to Scan to Computer Feature
Preparing to Scan to Memory Device Feature
Preparing to Scan to Cloud Feature
Preparing to Scan to Storage Feature
Preparing to Scan to WSD Feature
To Send by Email
Using Document Capture Pro Server
Setting Server Mode
Scanning From a Computer
Software to be installed
Confirming that Network Scan is Enabled
Making Fax Features Available (Fax-Capable Printers Only)
Before Using Fax Features
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Settings for a PBX Phone System
Making Settings to Use the Access Code as it is when Dialing an External Line
Making Settings to Send Faxes Using External Access Code (#)
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone
Setting the Printout Destination when Receiving Faxes
Settings to Save and Forward Received Faxes
Saving Settings to Receive Faxes
Forwarding Settings to Receive Faxes
Settings to Save and Forward Received Faxes with Specific Conditions
Saving Settings to Receive Faxes with Specific Conditions
Forwarding Settings to Receive Faxes with Specific Conditions
Making Settings for Blocking Junk Faxes
Behavior for Rejecting Faxes
Making Settings to Send and Receive Faxes on a Computer
Troubleshooting Fax Problems
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Send Faxes (When Optional Fax Boards Installed)
Cannot Send Faxes (When IP Fax is Activated)
Cannot Receive Faxes
Cannot Receive Faxes (When Optional Fax Boards Installed)
Cannot Receive Faxes (When IP Fax is Activated)
Cannot Send Faxes at a Specified Time
Cannot Save Received Faxes to a Memory Device
Cannot Receive A3 Size Faxes
Received Faxes Are Not Printed
The Quality of the Sent or Received Fax is Poor
Cannot Make Calls on the Connected Telephone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Overview of Advanced Features
List of Advanced Features
Registration for the License Key
Registering the License Key by Using Web Config (Individual Registration)
Registering the License Key by Using Epson Device Admin (Batch Registration)
Registering the printer's administrator password in Epson Device Admin
Creating the Configuration Template
Importing the License Key
Applying the Configuration Template
Erase Red Color
Overview of Erase Red Color
Activating Erase Red Color (Registration for the License Key)
Using Erase Red Color
Print Sets
Overview of Print Sets
What is Print Sets?
Setting Copies and Sets
Finishing Types
Activating Print Sets (Registration for the License Key)
Using Print Sets
OCR Option
Overview of OCR Option
Activating OCR Option (Registration for the License Key)
Using OCR Option
Recommended Resolutions when Using OCR Option
IP Fax
Overview of IP Fax
Sending and Receiving on an Intranet (Corporate Network)
Sending and Receiving Faxes Using IP Addresses and Host Names
Sending and Receiving Faxes Using a SIP Server
Sending and Receiving Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Making IP Fax Features Available
Setting Up
Settings for Using IP Fax
Set the Printer Individually Using Web Config
Enabling Sending and Receiving IP Faxes on an Intranet (Intranet Settings)
Setting Items for IP-FAX Settings > LAN Settings
Settings for IP Fax when Using VoIP Gateway
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Setting Items for IP-FAX Settings-VoIP Gateway Settings
Registering a VoIP Gateway
Priority Settings for VoIP Gateway
Setting up Sending Conditions for VoIP Gateways
Setting up Priorities for VoIP Gateways
Batch Setting Using Epson Device Admin (Configuration Template)
Operation Flow of Epson Device Admin
Enabling Sending and Receiving IP Faxes on an Intranet (Intranet Settings)
Enabling Sending and Receiving IP Faxes Using G3 Fax-compatible Devices (Through a VoIP Gateway)
Setting Items for IP-FAX Settings > VoIP Gateway Settings
Registering a VoIP Gateway
Priority Settings for VoIP Gateway
Setting up Sending Conditions for VoIP Gateways
Setting up Priorities for VoIP Gateways
Using IP Fax
Epson Print Admin Serverless
Overview of Epson Print Admin Serverless
About Authenticated Printing
About Scanning
Setting Up and Managing Epson Print Admin Serverless
Using Epson Print Admin Serverless
Paper Handling Precautions
Paper Size and Type Settings
List of Paper Type
List of Detected Paper Sizes
Loading Paper
Loading Various Paper
Loading Envelopes
Loading Pre-punched Paper
Loading Preprinted Paper (Printing on 1-Side)
Loading Preprinted Paper (Printing on 2-Sides)
Loading Long Papers
Outputting Paper from the Staple Finisher
Ejecting Documents Continuously
Placing Originals
Detecting the Original Size Automatically
Originals that are not Supported by the ADF
Inserting and Removing an External USB Device
Printing Documents
Printing from a Computer - Windows
Printing Using Easy Settings
Menu Options for the Printer Driver
Main Tab
Finishing Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Copy Before Printing Additional Copies
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Password-Protected Files
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing Using Saved Groups
Printing a Document Using the PostScript Printer Driver (Windows)
Menu Options for the PostScript Printer Driver
Paper/Quality Tab
Layout Tab
Extended Settings Tab
Advanced Options
Printing from a Computer - Mac OS
Printing Using Easy Settings
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Color Options
Menu Options for Finishing
Menu Options for Paper Configuration
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing from the PostScript Printer Driver on Mac OS
Menu Options for the PostScript Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Paper Feed
Menu Options for Cover Page
Menu Options for Job Settings
Menu Options for Printer Features
Printing PDF Files from a Memory Device
Basic Menu Options for PDF Settings
Advanced Menu Options for PDF Settings
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing on Preprinted Paper
Printing on Preprinted Paper from a Computer (Windows)
Printing on Preprinted Paper from a Computer (Mac OS)
Printing Photos
Printing JPEG Files from a Memory Device
Basic Menu Options for JPEG Settings
Advanced Menu Options for JPEG Settings
Printing TIFF Files from a Memory Device
Basic Menu Options for TIFF Settings
Advanced Menu Options for TIFF Settings
Printing Web Pages
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Interrupting and Printing
Printing, Binding, and Sorting
Printing Layouts for Bookbinding
Print Settings (Windows)
Print Settings (Mac OS)
Printing and then Bookbinding
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Folding
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Stapling
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing and then Punching Holes
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Alternately Rotating Each Set of Copies by 90 Degrees
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Offsetting Each Set of Copies
Print Settings (Windows)
Print Settings (Windows PostScript)
Print Settings (Mac OS)
Print Settings (Mac OS PostScript)
Printing by Inserting a Separator Sheet Between Copies
Printing by Separating Pages with Slip Sheets or Chapter Paper
Overview of Slip Sheet and Chapter Paper
Printing on One Side by Specifying the Pages and Multiple Paper Sources
Insert a Slip Sheet by Specifying the Page and Paper Source for Single-Sided Printing
Insert Slip Sheet and Print by Specifying the Page and Paper Source in the 2-Sided Printing Settings
Stacking Each Set of Copies by Sorting from a Memory Device
Printing from a Memory Device and Stapling
Printing from a Memory Device and Punching Holes
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying in Page Order
Copying Originals Without Shadows or Punched Holes
Copying the Front and Back of an ID Card onto One Side of Paper
Copying Two Facing Pages onto Separate Sheets of Paper
Copying Bar Codes Clearly
Copying with Page Numbers
Copying by Creating Booklets or Sorting
Copying Originals for Creating Booklets
Copying and Creating Booklets Using Saddle Stitching or Folding
Copying and Folding
Copying and Stapling
Copying and Punching Holes
Stacking Each Set of Copies by Alternately Rotating 90 Degrees
Stacking Each Set of Copies by Offsetting
Inserting Slip Sheets into Copies
Erasing Red Characters when Copying
Copying Envelopes
Copying Using Group Print
Proof Copying
Interrupting and Copying
Basic Menu Options for Copying
Advanced Menu Options for Copying
Available Scanning Methods
Scanning Originals to a Network Folder
Destination Menu Options for Scanning to a Network Folder
Scanning Originals to an Email
Scanning Originals to a Computer
Scanning Originals to a Memory Device
Scanning Originals to the Cloud
Scanning Originals to Storage
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Menu Options for Scanning
Before Using Fax Features
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Status or Logs for Fax Jobs
Feature: Fax Box
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Sending Faxes after Checking the Scanned Image
Sending Faxes After Confirming the Recipient's Status
Sending Faxes Dialing from the External Phone Device
Sending Faxes on Demand (Polling Send Box)
Sending Faxes on Demand (Bulletin Board Box)
Sending Many Pages of a Monochrome Document (Direct Send)
Sending a Fax Preferentially (Priority Send)
Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Sending a Fax with a Subaddress(SUB) and Password(SID)
Sending the Same Documents Multiple Times
Receiving Faxes on the Printer
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Receiving Faxes After Confirming the Sender's Status
Receiving Faxes by Polling (Polling Receive)
Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)
Saving and Forwarding Received Faxes
Viewing Received Faxes on the Printer's LCD Screen
Menu Options for Faxing
Enter Directly
Frequent
(Quick Dial):
(Recent):
Frequent contacts:
Quick Operation Button:
Recipient
Fax Settings
More
Menu Options for Fax Box
Inbox/Confidential
Stored Documents:
Polling Send/Board
Polling Send:
Unregistered Bulletin Board:
Each Registered Bulletin Board
Checking the Status or Logs for Fax Jobs
Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
Checking Fax Jobs in Progress
Checking the Fax Job History
Reprinting Received Documents
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Expansion G3 Fax (Optional)
Fax Board (Super G3/G3 Multi Fax Board)
Sending Faxes Using the Printer with Optional Fax Boards
Sending Faxes From a Computer Using an Optional Fax Board
Sending Documents Created in an Application Using an Optional Fax Board (Windows)
Sending Documents Created in an Application Using an Optional Fax Board (Mac OS)
Checking the Status of the Lines (When Optional Fax Boards Installed)
IP Fax (Optional)
IP Fax Features
Sending IP Faxes Using the Printer
Checking the Fax Transmission Line
Overview of the Storage Feature
About Storage
Types of Folders
Guide to the Folder Screen
Configuration of the Folder List Screen
Configuration of the File List Screen
Creating Folders
Saving Files to Storage
Saving to Storage Original Data to be Copied
Saving Data on a Memory Device to Storage
Saving Documents from a Computer to Storage (Windows)
Saving Documents from a Computer to Storage (Mac OS)
Using the Files in Storage
Printing Data from Storage
Printing from Storage by Creating a Booklet or Sorting
Printing from Storage by Creating a Booklet or Folding
Printing from Storage by Folding
Printing with Stapling from Storage
Printing with Punch Holes from Storage
Stacking Each Set of Copies by Sorting from Storage
Saving Data in Storage to a Memory Device
Sending Files in Storage by Email
Saving Files in Storage to a Network Folder or Cloud Services (Backup)
Menu Options for Printing or Saving
Menu Options for Print Settings
Basic Settings
Advanced
Menu Options for Send/Save
Using Data Saved in Storage with Web Config
Managing Folders and Files
Searching for Folders and Files
Deleting Files Stored in the Folder
Changing the Storage Period or Set to Never Delete
Deleting Folders
Restricting Shared Folder Operations
Copying Using Saved Groups
Saving Groups for Copying
Copying Using Saved Groups
Editing Groups for Copying Saved on the Printer
Deleting Groups for Copying Saved on the Printer
Printing Using Saved Groups (Storage)
Saving Groups for Storage
Printing Using Saved Groups (Storage)
Editing Groups for Storage Saved on the Printer
Deleting Groups for Storage Saved on the Printer
Printing Using Saved Groups (Computer) (Windows only)
Saving a Group for Printing from a Computer
Printing Using Saved Groups (Computer)
Editing Groups Saved to the Printer Driver
Deleting Groups Saved to the Printer Driver
Checking the Consumables Status
Improving Print, Copy, Scan, and Fax Quality
Running Adaptive Head Cleaning
Checking the Clogged Nozzles
Preventing nozzle clogging
Cleaning the Scanner Glass
Cleaning the ADF
When Replacing a Computer
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver - Windows
Installing a PostScript Printer Driver - Mac OS
Adding a Genuine Epson Printer (for Mac OS Only)
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Making Settings for Connecting to the Computer
Checking the Printer's Network Connection Status (Network Connection Report)
Connecting Directly to the Printer (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
Connecting to Android Devices using Wi-Fi Direct
Connecting to Wi-Fi Direct by Entering the SSID and Password
Connecting to Computer Using Wi-Fi Direct
Changing the Connection from Wi-Fi to USB
Using a Printer with the Access Control Feature Enabled
Logging on to the Printer from the Control Panel
Logging on to the Printer from a Computer
Registering a User Account on the Printer Driver (Windows)
Authenticating Users on Epson Scan 2 when Using Access Control
Moving and Transporting the Printer
Using the Manual Staple
Problem Solving
Check the printer's error status.
Check the printer connection.
Check the printer settings.
Cannot Print, Copy, Scan, or Fax
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Printer Does Not Print While Using PostScript Printer Driver (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
Cannot Scan Even Though a Connection has been Correctly Established
The Printer Cannot Connect by USB
Cannot Copy
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Send Faxes (When Optional Fax Boards Installed)
Cannot Send Faxes (When IP Fax is Activated)
Cannot Receive Faxes
Cannot Receive Faxes (When Optional Fax Boards Installed)
Cannot Receive Faxes (When IP Fax is Activated)
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Cannot Save Received Faxes to a Memory Device
Cannot Receive A3 Size Faxes
Received Faxes Are Not Printed
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Paper Does Not Feed or Eject Correctly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper Does Not Eject Correctly
Original Does Not Feed in the ADF
Paper Does Not Feed from the Paper Cassette Units
Paper Does Not Feed from the High Capacity Tray
The Finisher Is Not Recognized
The Saddle Stitch Unit Is Not Recognized
Paper Is Not Ejected to the Finisher
Stapled Paper is Misaligned Vertically
Stapled Paper is Misaligned Horizontally
Stapled Paper is Misaligned (When Using the Inner Finisher)
Cannot Shift
Cannot Fold and Saddle Stitch
Inside of the Paper Folds when Making Trifolded Prints
Cannot Punch Correctly
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Printout is Scuffed, Color is Missing or Banding or Unexpected Colors Appear
Printout Differs from Normal Printing, Such as Scuffed Thin Lines and Faint Print Colors (When Printing Files Saved in Storage from a Computer)
Printout is Very Scuffed
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Images or Photos are Printed in Unexpected Colors
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
Mosaic-Like Patterns in the Prints
Unintentionally Printing on 2-Sides
The 2-sided printing setting is enabled.
Printer Does Not Print Correctly While Using PostScript Printer Driver
Print Quality Is Poor While Using PostScript Printer Driver
Copy Quality is Poor
Copies are Scuffed, Color is Missing or Banding or Unexpected Colors Appear
Blurry Copies, Vertical Banding, or Misalignment
Printout is Very Scuffed
Printout Comes Out as a Blank Sheet
Thin Lines Disappear When Copying
Paper Is Smeared or Scuffed
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
Copy - Red Color is not Completely Erased When Using the Erase Red Color Feature
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Blurry Scans, Vertical Banding, or Misalignment
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Scan - Red color is not completely erased when using the Erase Red Color feature
Cannot Solve Problems in the Scanned Image
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
A Message or Error Code is Displayed on the LCD Screen
A Message is Displayed on the LCD Screen
Error Code is Displayed on the Status Menu
Paper Gets Jammed
Paper or Staples Get Jammed in the Finisher
Preventing Paper Jams
Access Point
It is Time to Replace Consumables and Maintenance Parts
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Replacing Ink Cartridge
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Locking the Front Cover
It is Time to Replace the Pickup Rollers
Replacing Pickup Rollers for the Paper Cassette Unit
Replacing Pickup Rollers for the Paper Tray
Replacing Pickup Rollers for the ADF
Replacing the Staple Cartridge
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Printer Turns Off During Use
Operations are Slow
Printing Is Too Slow
Scanning Speed Is Slow
LCD Screen Gets Dark
Cannot Operate from the Control Panel
"x" is Displayed on the Screen and you Cannot Select Photos
Printing is Paused
Memory Device Is not Recognized
Cannot Save Data to a Memory Device
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
The Print Settings Menu is Not Displayed (Mac OS)
Slight Electric Shock when Touching the Printer
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Cannot Make Calls on the Connected Phone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
Cannot Solve Problem After Trying All Solutions
Cannot Solve Printing or Copying Problems
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Available Paper Thickness
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Pickup Rollers Code
Staple Cartridge Code
Information on Optional Items
Codes for Optional Items
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Guide to Windows Printer Driver
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application that can print PostScript Fonts (Windows PostScript Printer Driver)
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
Application that can print PCL Language (PCL Printer Driver)
Application for Scanning Documents(Document Capture Pro)
DCP Enhanced OCR
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Importing a Self-signed Certificate (Windows)
Importing a Self-signed Certificate (Mac OS)
Application for Updating Software and Firmware (Epson Software Updater)
Software for Managing Devices on the Network (Epson Device Admin)
Epson Authentication System (Epson Print Admin)
EPA Advanced Workflows
Settings Menu List
General Settings
Basic Settings
Printer Settings
Network Settings
Network Settings (When Using an Additional Network)
Standard
Additional
Network Transmission Route:
LDAP Server:
Web Service Settings
Fax Settings (Fax-Capable Printers Only)
User Settings
Report Settings
Basic Settings
Security Settings
Send Settings
Check Fax Connection
Receive Settings :
Save/Forward Settings
Unconditional Save/Forward:
Conditional Save/Forward:
Common Settings:
Menu:
Print Settings
Fax Setting Wizard
Scan Settings
Storage Settings
System Administration
Print Counter
Supply Status
Maintenance
Language
Printer Status/Print
Contacts Manager
User Settings
Authentication System
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications(Fax-capable Printers Only)
Using Port for the Printer
Interface Specifications
Network Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Function List when Using an Additional Network
PostScript Level 3 Compatibility
Supported Third Party Services
Memory Device Specifications
Supported Data Specifications
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Cartridges
Installation Location and Space
System Requirements
Font Specifications
Available Fonts for PostScript
Available Fonts for PCL (URW)
List of Symbol Sets
List of Symbol Sets for PCL 5
Epson BarCode Fonts (Windows Only)
Printing with Epson BarCode Fonts
Notes on inputting and formatting bar codes
Epson BarCode Fonts specifications
EPSON EAN-8
EPSON EAN-13
EPSON UPC-A
EPSON UPC-E
EPSON Code39
EPSON Code128
EPSON ITF
EPSON Codabar
EPSON EAN128
Storage Specifications
Option Specifications
Staple Finisher Specifications
Inner Finisher Specifications
Super G3/G3 Multi Fax Board Specifications
10/100/1000 Base-T,Ethernet Specifications
Inner Tray Specifications
High Capacity Tray Specification
Optional Dual Cassette Specification
Wireless LAN Interface Specifications
Table A
Table B
HDD Specification
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
German Blue Angel
Restrictions on Copying
Managing the Printer
Checking Information for a Remote Printer
Managing the Network Connection
Checking or Configuring Basic Network Settings
Network Setting Items
Wi-Fi
Configuring Wired LAN Settings
Configuring Wi-Fi Direct Settings
Configuring Email Notifications When Events Occur
Items for Email Notification
Setting the Control Panel
Controlling the Panel Operation
Target Items for Lock Setting
Operating Display and Function Setting Individually
Items That Can Be Set Individually
Making Storage Settings
Storage Setting Items
Power Saving Settings During Inactivity
Setting the Sound
Settings to Erase HDD Data
Making Settings for Sequential Deletion
Formatting the Internal Hard Disc
Backing Up and Importing Printer Settings
Export the settings
Import the settings
Updating the Firmware
Updating the Printer's Firmware using the Control Panel
Updating the Printer's Firmware Automatically
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Synchronizing the Date and Time with Time Server
Clearing Internal Memory Data
Manageing your Contacts
Controlling the Power Supply to the Printer Using Web Config
Restore Default Settings
Editing the Layout of the Home Screen
Operating the Control Panel Remotely Using Web Config
Product Security Settings
Restricting Available Features
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Restricting USB Connections and Use of External Memory
Making Settings for Password Encryption
Encrypting the Password
Restoring the Password Encryption Key
Using the Audit Log Feature
Setting a Password Policy
Restricting Access from Applications
Restricting File Operations from PDL
Changing the Administrator Password Using Web Config
Program Verification on Start Up
Configuring Domain Restrictions
Network Security Settings
Controlling Using Protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Configuring a Self-signed Certificate
Updating a Self-signed Certificate
Deleting a Self-signed Certificate for S/MIME
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
S/MIME Settings
Configuring S/MIME Basic Settings
S/MIME Setting Items
Configuring a Certificate for S/MIME
Importing the Encryption Certificate to the Email Destination
Network Security Issues
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Using Epson Open Platform
Epson Open Platform Overview
Configuring Epson Open Platform
Validating of Epson Open Platform
Epson Remote Services Information
Technical Support Web Site
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
>
Product Information
>
Product Specifications
>
Printer Specifications
>
Printable Area
>
Printable Area for Envelopes
Printable Area for Envelopes
A
3.0
mm (
0.12
in.)
B
3.0
mm (
0.12
in.)
Print Selected Pages
Product Information
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Available Paper Thickness
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Cartridge Codes
Maintenance Box Code
Pickup Rollers Code
Staple Cartridge Code
Information on Optional Items
Codes for Optional Items
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Guide to Windows Printer Driver
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application that can print PostScript Fonts (Windows PostScript Printer Driver)
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
Application that can print PCL Language (PCL Printer Driver)
Application for Scanning Documents(Document Capture Pro)
DCP Enhanced OCR
Application for Controlling the Scanner (Epson Scan 2)
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Importing a Self-signed Certificate (Windows)
Importing a Self-signed Certificate (Mac OS)
Application for Updating Software and Firmware (Epson Software Updater)
Software for Managing Devices on the Network (Epson Device Admin)
Epson Authentication System (Epson Print Admin)
EPA Advanced Workflows
Settings Menu List
General Settings
Basic Settings
Printer Settings
Network Settings
Network Settings (When Using an Additional Network)
Standard
Additional
Network Transmission Route:
LDAP Server:
Web Service Settings
Fax Settings (Fax-Capable Printers Only)
User Settings
Report Settings
Basic Settings
Security Settings
Send Settings
Check Fax Connection
Receive Settings :
Save/Forward Settings
Unconditional Save/Forward:
Conditional Save/Forward:
Common Settings:
Menu:
Print Settings
Fax Setting Wizard
Scan Settings
Storage Settings
System Administration
Print Counter
Supply Status
Maintenance
Language
Printer Status/Print
Contacts Manager
User Settings
Authentication System
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications(Fax-capable Printers Only)
Using Port for the Printer
Interface Specifications
Network Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Function List when Using an Additional Network
PostScript Level 3 Compatibility
Supported Third Party Services
Memory Device Specifications
Supported Data Specifications
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Cartridges
Installation Location and Space
System Requirements
Font Specifications
Available Fonts for PostScript
Available Fonts for PCL (URW)
List of Symbol Sets
List of Symbol Sets for PCL 5
Epson BarCode Fonts (Windows Only)
Printing with Epson BarCode Fonts
Notes on inputting and formatting bar codes
Epson BarCode Fonts specifications
EPSON EAN-8
EPSON EAN-13
EPSON UPC-A
EPSON UPC-E
EPSON Code39
EPSON Code128
EPSON ITF
EPSON Codabar
EPSON EAN128
Storage Specifications
Option Specifications
Staple Finisher Specifications
Inner Finisher Specifications
Super G3/G3 Multi Fax Board Specifications
10/100/1000 Base-T,Ethernet Specifications
Inner Tray Specifications
High Capacity Tray Specification
Optional Dual Cassette Specification
Wireless LAN Interface Specifications
Table A
Table B
HDD Specification
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
German Blue Angel
Restrictions on Copying