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Received Faxes Are Not Printed

One of the following situations may be the cause.

An error has occurred in the printer such as a paper jam.

Solutions

Clear the printer error, and then ask the sender to resend the fax.

Cannot Print Faxes After Trying the Solutions Above: Solutions

If you cannot solve the problem, contact your printer administrator. For printer administrators, see the following section to troubleshoot fax problems.

Received Faxes Are Not Printed

AM-C6000 Series/AM-C5000 Series/AM-C4000 Series