> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor > Copies are Scuffed, Color is Missing or Banding or Unexpected Colors Appear

Copies are Scuffed, Color is Missing or Banding or Unexpected Colors Appear

The print head nozzles may be clogged.

Solutions

Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.