Points to Check

Place the printer on a flat surface and operate in the recommended environmental conditions.

Use paper supported by this printer.

Follow paper handling precautions.

Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

Make sure the paper size and paper type settings on the printer driver match the actual paper size and paper type loaded in the printer.

• If envelopes and thick paper do not feed correctly, set Paper Feeding Assist to On in the following menu on the control panel.

  Settings > General Settings > Printer Settings > Paper Feeding Assist

• If the paper still does not feed correctly when you are using the paper tray, load the paper in the paper cassette.

If you cannot feed thin paper from the paper tray, try loading the thin paper in the paper cassette.