> Solving Problems > Problem Solving > Check the printer's error status.

Check the printer's error status.

Check if there is a problem with the printer itself.

Check Point

Solution

Is there an error on the printer?

If an error message is displayed on the LCD screen, follow the message to solve the problem. If you cannot solve it due to limited access controls, contact the administrator.

If the paper is jammed, check the LCD screen to see where the paper is jammed, and then follow the instructions to remove it. For precautions, see the applicable descriptions in this manual.

If a message for replacing consumables is displayed, follow the on-screen instructions to replace them. For handling precautions, see the applicable descriptions in this manual.

Are there any problems with the cables or the printer's appearance?

If the covers are not closed properly, close them. If the cables are about to disconnect, insert them firmly.

Is the power turned off?

If the power is off, press the button to turn it on.