Top > Call for service
Call for service
If the error reoccurs after turning the printer off and on again, contact qualified service personnel for advice.
For information about the flashing/growing patterns, refer to All LED flashing/glowing patterns.
List of unrecoverable error for reference
 Power |
 Error |
 Paper |
 Slip |
Status
|
Error description
|
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|
1
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2
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3
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 |
 |
 |
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 |
 |
R/W error in memory |
Detected an error during memory R/W. |
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High voltage error |
Detected abnormal voltage (high) in the power source. |
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|
Low voltage error |
Detected abnormal voltage (low) in the power source. |
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CPU execution error |
The CPU executes an incorrect address. |
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Internal circuit connection error |
Detected an error in the internal circuit connection. |
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Communication unit error |
Detected an error in wireless communication or the wireless unit, or detected that a non-specified device was connected to the USB Type-A connector when the power was turned on. |
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 |
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Paper feed motor error (roll paper) |
Detected an error in the roll paper feed motor. |
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|
Mechanical operation error |
Could not detect the position of the platen roller opening/closing mechanism. |
Top > Call for service
Call for service
If the error reoccurs after turning the printer off and on again, contact qualified service personnel for advice.
For information about the flashing/growing patterns, refer to All LED flashing/glowing patterns.
List of unrecoverable error for reference
|
Power |
Error |
Paper |
Slip |
Status
|
Error description
|
||
|
1
|
2
|
3
|
|||||
|
|
|
|
|
|
|
R/W error in memory |
Detected an error during memory R/W. |
|
|
|
|
|
|
|
High voltage error |
Detected abnormal voltage (high) in the power source. |
|
|
|
|
|
|
|
Low voltage error |
Detected abnormal voltage (low) in the power source. |
|
|
|
|
|
|
|
CPU execution error |
The CPU executes an incorrect address. |
|
|
|
|
|
|
|
Internal circuit connection error |
Detected an error in the internal circuit connection. |
|
|
|
|
|
|
|
Communication unit error |
Detected an error in wireless communication or the wireless unit, or detected that a non-specified device was connected to the USB Type-A connector when the power was turned on. |
|
|
|
|
|
|
|
Paper feed motor error (roll paper) |
Detected an error in the roll paper feed motor. |
|
|
|
|
|
|
|
Mechanical operation error |
Could not detect the position of the platen roller opening/closing mechanism. |