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Scanning Takes a Long Time

  • The scanning speed may slow down depending on the scanning conditions, such as high resolution, image adjustment features, file format, and so on.

  • Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure it meets the system requirements.

  • When using security software, exclude the TWAIN.log file from monitoring, or set the TWAIN.log as a read-only file. For more information on your security software’s functions, see the help and so on supplied with the software. The TWAIN.log file is saved in the following locations.

    C:\Users\(user name)\AppData\Local\Temp