Checking the Port Configuration - Windows

Check if the correct port is set for the print queue.

  1. Open the devices and printers screen.

    Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.

  2. Open the printer properties screen.

    Right-click the printer icon, and then click Printer properties.

  3. Click the Ports tab, select Standard TCP/IP Port, and then click Configure Port.

  4. Check the port configuration.

    • For RAW
      Check that Raw is selected in Protocol, and then click OK.
    • For LPR
      Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK.