> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor > An Image of the Reverse Side of the Original Appears in the Copied Image

An Image of the Reverse Side of the Original Appears in the Copied Image

One of the following situations may be the cause.

When scanning thin originals, images on the back may be scanned at the same time.

Solutions

Place the original on the scanner glass and then place a piece of black paper over it.

The copy density setting is too high.

Solutions

Lower the copy density setting.

ET-4900 Series L5390 Series ET-2900 Series ET-2920 Series L3360 Series