Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
Solutions
Make sure the original is placed correctly against the alignment marks.
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the scanner glass.
Solutions
When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or dirt from the scanner glass and document mat. If there is any trash or dirt around the original, the scanning range expands to include it.