> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > The Position, Size, or Margins of the Copies are Incorrect

The Position, Size, or Margins of the Copies are Incorrect

The following causes can be considered.

The paper is loaded incorrectly.

Solutions

Load paper in the correct direction, and slide the edge guide against the edge of the paper.

The size of the paper is set incorrectly.: Solutions

Select the appropriate paper size setting.

The originals are not placed correctly.

Solutions

Make sure the original is placed correctly against the alignment marks.
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the scanner glass.

There is dust or dirt on the scanner glass or document mat.: Solutions

When placing the originals on the scanner glass, remove any dust or dirt that has adhered to the originals, and clean the scanner glass and document mat. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.

Original Size is wrong in copy setting.

Solutions

Select the appropriate Original Size in the copy setting.

If the printer is placed in a location near a light source or subjected to direct sunlight, the original size may not be detected correctly.: Solutions

Select the original size manually, and then try again.

Original is too thin to detect the size automatically.: Solutions

Select the original size manually, and then try again.

ET-M16600Series/M15140Series