Problem Solving
Is the printer turned on?
Is any paper jammed in the printer?
Is the printer itself working properly?
Are you having connection problems?
Has print data been sent correctly?
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
Cannot Scan Even Though a Connection has been Correctly Established
Cannot Scan from ADF Even Though Auto Power On is Enabled
The Printer Cannot Connect by USB
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
Paper Does Not Feed Properly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Original Does Not Feed in the ADF
