Cannot Print or Scan
Problem Solving
The Application or Printer Driver do not Work Properly
The Printer Cannot Connect to the Network
Paper Does Not Feed Properly
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Copy Quality is Poor
Scanned Image Problems
Cannot Select Paper Type or Paper Source in Printer Driver
An Error Code is Displayed on the LCD Screen
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tanks
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Operations are Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink
The Ink Level Display does not Change Even After Refilling the Ink
Cannot Solve Problem
Cannot Solve Printing or Copying Problems